Office Administrator
Resume:
Alka Puri
Lake Zurich, IL *****
**********@*****.***
Professional Summary
Authorized to work in the US for any employer.
I specialize in Office Administration and Customer Service, bringing over three years of professional experience to the table. In addition, I have more than two years of expertise in managing sales documentation.
My cash-handling skills are outstanding, and I demonstrate strong professional and organizational abilities, underscored by detail-oriented critical thinking. I am a quick learner who adapts efficiently and respectfully to new work environments, with proven proficiency in multitasking. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Administrator
DS Group Holdings-Chicago, IL
March 2023 to January 2025
I've worked as an Office Administrative assistant and Marketing management associate. I've been deeply involved in office management, which requires, back office management, resource management, marketing, and advertisement. Also, I've been a part of many teams that handle data entry and reporting. Handle tasks related to office and resource management. Need to input data related to patients, pharmacies, clinic, and doctor interactions. I also created reports for different tasks and activities performed in the clinic that I used to work in and significantly helped inspire growth. Taking and managing calls of the members, Patients, and customers. I also involved myself in Data Entry work on many scattered projects which required interacting and working with a team that handles reporting and data analytics over 2 years of experience in sales.
Handle significant amounts of data w.r.t office management and marketing. Filtering and creating reports from the available data.
Role:
• Taking action and Management, able to handle patient and customer calls, and resolve queries.
• Taking feedback on call as needed.
• Worked with the Data entry and operations
• Entering data into different interfaces/systems
• Involved in back office-related activities
• Creating reports out of the data from different areas.
• Analyzing the Data and reports used for sales and Marketing.
• Coordinate with different team members.
Social Media Manager and influencer marketing
Caratelane, Prachi Clinic, Shein, Romwe and others-Chicago, IL January 2020 to March 2023
• Freelancer as a social media manager. Promoting different products & brands on social media .
• responsible for overseeing a company&;s interactions with the public by implementing social media platforms&; content strategies.
• analyzing engagement data, identifying trends in customer interactions and planning digital campaigns and also Collaborating with Aspiring Influencers.
• Using Social Media like Instagram, Facebook, YouTube, twitter and others . Expertise in content creation, social media promotion and management, designing on social media, graphics creation, photography & editing
Recruiter and Administrator
Prachi Clinics-Lucknow, Uttar Pradesh
March 2010 to December 2015
I've worked in office recruiting management, which requires evaluating candidates, back office management, and collaborating with other hiring managers reporting for the Prachi Clinic. I've been needed to handle tasks related to office Management. Needed to input data related to Patients, pharmacies, the clinic, and doctor interactions. I've Also created reports for different tasks and activities performed in the clinic that boosted the growth of customer revenue. Teacher
Little Sunflowers Preschool-Lucknow, Uttar Pradesh March 2013 to September 2015
• Developed and implemented engaging lesson plans that catered to diverse learning styles and abilities
• Utilized various instructional strategies, such as cooperative learning, hands-on activities, and technology integration, to enhance student engagement and comprehension
• Collaborated with colleagues to develop interdisciplinary units that integrated multiple subjects into cohesive lessons
• Facilitated parent involvement in their child's education through regular communication about academic progress
Education
Master of Arts in Sociology
CSJM University-Uttar Pradesh, IN
August 2011 to May 2013
Bachelor of Law in Law
Lucknow University India-Uttar Pradesh, IN
July 2005 to June 2010
Skills
• English
• Microsoft Access, SQL server
• Internet Explorer
• Browsers:
• Efficient in assisting task and activities with respect to Back Office Management
• MS Excel
• Fluent
• Office 365
• stakeholders to deliver tasks/work successfully. Excellent team player. Innovative
• Skype
• Microsoft Office 2021
• Efficient in using Internet & Internet technologies.
• MS PowerPoint
• MS Word
• Knowledge on Data transfer using FTP.
• Adobe spark
• & problem solving capabilities. Possess great attitude to work and interact with
• Google Chrome
• Office Management : Efficient in assisting task and activities with respect to Back Office Management, Resourcing & Hiring.
• Operating Systems:
• MS PowerPoint Outlook
• Network : Knowledge on Data transfer using FTP
• Windows Edge
• Efficient in Data Entry with 50-55 Words per min
• Network:
• Firetox
• Database : Microsoft Access, SQL server
• Operating Systems: Windows XP/7/10/11
• Windows XP/7/10/11
• Outlook
• Gravit
• Tools:
• Data Entry : Efficient in Data Entry with 50-55 Words per min .
• Self-starter. Good Learner. Ability to coordinate, work with different teams and
• Office Management
• Data Entry
• team members, clients & stakeholders.
• Firefox
• Adobe photoshop
• Adobe Illustrator
• Internet:
• Database:
• CorelDraw
• internet : Etficient in using Internet & Internet technologies . Languages
• English - Expert
Contact this candidate