Customer Service Representative
Resume:
W
Alysha
Walden
**********@*****.**
m
Tooele, UT 84074
SUMMARY
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team. Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience. SKILLS
Time management
Account management
Customer service
Microsoft Word
Phone etiquette
Analysis skills
Communication skills
Microsoft Excel
Effective communication
Problem solving
Attention to detail
EXPERIENCE
Child care
Tooele, USA
self employeed/ Aug 2015 to Current
Took care of Children's basic needs
Retail Sales Associate
Salt Lake City, USA
Mall salt lake City/ Apr 2018 to Sep 2020
Customer service representative
Investigative Research Analyst
Murray, Utah
People trail LLC/ Jan 2009 to Sep 2012
Conducted Pre employed criminal background checks. Utilized a variety of tools such as Excel spreadsheets and databases for effective data manipulation and analysis.
Conducted on and off-site drug screens.
Customer Service Representative
Salt Lake City, UT
Teleperformance USA/ Jun 2007 to Dec 2008
Maintained detailed records of customer interactions, transactions and comments for future reference.
Answered customer inquiries and provided accurate information regarding products and services.
Resolved customer complaints promptly and efficiently. EDUCATION AND TRAINING
High school
Granite Jun 2006
Salt Lake City, UT
CERTIFICATIONS
Adobe Photoshop, Present
Microsoft Word, 05/13 to Present
Driver's License
Guard Card
LANGUAGES
English
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