Customer Service Office Manager
Resume:
Carol Brown
Warren, MI *****
******.*****@*****.***
Professional Summary
1. Cashier, cash handling certified
2. Master Gardener
3. Customer Service
4. Office Manager
5. Organizational skills
6. Detail oriented
7. Energetic
Work Experience
Lawn & Garden Associate
Walmart store #3487-Shelby Twp, MI
October 2011 to June 2025
• Instrumental in helping Walmart receive awards in two different years for highest sales and merchandising
• Handled all day-to-day tasks of running the Garden Center
• Received flower shipments
• Maintained Clearance table for all plant mark-downs
• Interfaced with customers to answer their questions/concerns regarding plants, composting, lawn care.
• Cashier - cash handling certified
Sales Tax Specialist
John Deere Landscapes-Troy, MI
March 2006 to October 2010
Responsible for:
• Maintaining annual Resale Exemption Certificates for each customer, by state
• Annual mailings to customers in database to request updated resale certificate Data Entry Processor
Clark Hill PLC-Detroit, MI
June 2005 to June 2006
Responsible for:
• Process new cases received from local counsel regarding Chrysler litigation for mesothelioma and asbestosis
• Keep trial dates current in database
• Create and update Excel spreadsheets
• Archive closed cases
Deputy Treasurer
Charter Township of Oakland-Rochester, MI
June 1997 to June 2004
Responsible for:
• Collection of local taxes
• Prepared Excel spreadsheet for tax distribution to local entities
• Customer Service at front counter
• Prepare and deposit checks at bank
• Maintained spreadsheets for General Ledger and each individual entity
• Balanced checking account monthly
Education
Master Gardener in all aspects of gardening: annuals, perennials, turf, pesticides, soil, water, etc
Michigan State Extension-Mount Clemens, MI
September 2018 to October 2018
Some college in general & cash handling courses at Central Univ as part of Deputy Treasurer training.
Central Univ-Mount Pleasant, MI
2004 to 2004
Skills
• Excel spreadsheets (10+ years)
• Customer Service (10+ years)
• Outdoor work
• Lawn care
• Typing (10+ years)
• Office Manager (2 years)
Certifications and Licenses
Cash Handling
June 2002 to Present
Cash handling certified through training program at Central Michigan Univ - part of training for Deputy Treasurer
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