Project Management
Resume:
Chadmon Householder, PMP
Missoula, Montana
******************@*****.***
Summary:
Accomplished project management professional with extensive experience driving Agile and Waterfall initiatives across IT, construction, and retail industries. Adept in budget management, change implementation, and cross-functional leadership, with proven success delivering high-impact programs for federal and private-sector clients. Equipped with a Lean Six Sigma Greenbelt and PMP certification, and skilled in tools such as MS Project, Jira, Smartsheet, and Power BI. Focused on developing KPIs, streamlining operations, and enhancing communication frameworks to support business goals. Grounded in data analysis and governance, with a track record of managing multimillion-dollar programs and improving service delivery.
Core Competencies:
Agile/Waterfall/Hybrid Cross-Functional Leadership Stakeholder Communication
KPI Development Change Management Resource Allocation
Budget Management Data Analysis Kanban Framework
Education:
Depauw University, Greencastle, IN
Bachelor of Arts Degree, Political Science
Indiana University, Indianapolis, IN
Studied economics, accounting, statistics
Training and Certifications:
Project Management Professional
Lean Six Sigma Greenbelt
Technical Proficiencies:
Project Management Tools: MS Project, POL, Basecamp, Smartsheet, Jira, Workzone, Asana, Procorem, Planview
Office and Collaboration: Microsoft Suites (including Outlook), Teams, SharePoint
AI and Machine Learning: GPT, CoPilot
Professional Experience:
Senior IT Program / Project Manager Aug. 2021 – May 2025
The Newberry Group / Leisnoi Inc St. Charles, MO/Anchorage, AK
USDA IT Department - Client Experience Center (CEC)
Led end-to-end project management for multiple complex IT initiatives, outlining scope, defining deliverables, and executing plans to align with organizational goals.
Directed project portfolio management, ensuring integration of program objectives with PMO standards and strategic priorities.
Monitored project budgets, tracked milestones, and implemented risk management and mitigation strategies to maintain on-time and on-budget delivery.
Facilitated cross-functional team collaboration, liaising with technical consultants, product specialists, and vendors to ensure seamless execution.
Managed project scope definition, implemented document control policies, and ensured compliance with data privacy and security requirements.
Compiled project reports for executive stakeholders, communicating progress, risks, and issues with a focus on transparency and resolution.
Provided mentoring and coaching to project managers, sharing best practices in project execution, stakeholder management, and risk mitigation to build team capability.
Drove process improvement and continuous improvement initiatives, identifying operational gaps and implementing scalable solutions for efficiency.
Executed post go-live project reviews, capturing lessons learned to inform future projects and enhance organizational knowledge.
PROJECT OVERVIEW:
CEC Tier 1 Transition - Establish federalized Tier 1 Operations within the USDA Customer Experience Center. The scope of this project is limited to a lift and shift of Tier 1 service operation duties from the incumbent vendor to federalized CEC Tier 1 Operations.
CEC Risk Management Program - Create a formalized framework for the Customer Experience Center to follow in risk identification, assessment, evaluation, monitoring, and mitigation, initially implemented in the Governance Services Division within CEC and subsequently roll out to the remaining CEC Divisions.
Field Service Modernization – Identify offices that can move en masse to the Serverless office concept for a broader implementation focused on priority sites to follow over a multi-year period. There are 3 components of this program: ShareDrive to SharePoint migration, Geo data user migration, Migrate MPS Print Queues onto virtual print servers in KCC. Once these 3 sub-projects have been verified as complete, end of life servers at the identified sites can be removed.
Office Designation in Systems (Remote Worker) – update CEC owned systems that contain CEC employee and CEC customer location information to new remote status
Ops Measurement Dashboard - develop a Power BI dashboard to monitor progress/success of the major CEC initiatives. This project is to centralize the Ops metrics, so that they are readily available for leadership consumption and to allow correlation between data points.
Operationalize the Endpoint Personas – Create and implement “IT Endpoint Personas” across all of the USDA to improve customer satisfaction, service and cost. Estimated to be a 6-year program to build, incorporate, and implement.
Customer IT Offboarding - Streamline and standardize enhanced employee offboarding processes that directly facilitate efficiency and mitigate existing equipment return pain points.
Personas – Business Services Alignment – Implement the endpoint personas into hardware, software, and service delivery expectations and the creation of the Enterprise Persona Governance Board
Implement the Department Computer Asset Management – Multi-year program to assume the USDA computer endpoint refresh process to include reduced orders and streamlining of device type to provide cost savings and avoidance. Includes the subproject of the project reporting.
Project Manager Jan. 2021 – June 2021
Meateater Bozeman, MT
Managed complex implementation projects for integration efforts during M&A transactions, creating detailed project plans, schedules, and resource allocation strategies.
Led project kickoff and close-out processes, ensuring stakeholder alignment and clarity of deliverables, risks, and timelines.
Created KPI metrics and status reports to measure milestone tracking, progress, and project health for leadership and operational teams.
Directed resource booking and utilization, optimizing allocation to meet strategic objectives within budget constraints.
Implemented process improvement initiatives, streamlining warehouse logistics and operational workflows to enhance project delivery quality.
Facilitated cross-functional meetings, driving accountability and resolving blockers to maintain momentum and achieve project goals.
Senior Project Manager Jan. 2016 – Jan. 2021
Summit Housing Group Missoula, MT
Managed large-scale, complex projects from initiation to completion, including site selection, financial closing, and construction, with budgets ranging from $5M–$35M.
Delivered end-to-end implementation management, ensuring projects remained within scope, schedule, and budget while maintaining quality standards.
Conducted advanced risk assessments and mitigation planning, proactively identifying and resolving potential issues impacting project execution.
Developed and implemented a new process management system to increase operational efficiency and align project execution with organizational strategy.
Led strategic alignment of projects, ensuring deliverables supported company growth objectives and stakeholder expectations.
Facilitated cross-functional collaboration with internal teams, investors, contractors, and state/local agencies to achieve seamless project execution.
Provided mentoring and coaching to junior project managers, strengthening team leadership capabilities and knowledge of PMI methodologies.
Project Manager II, IT Shared Services/PMO Jan. 2015 – Dec. 2015
Cabela’s Sidney, NE
Planned, designed, and executed IT projects utilizing project management tools (MS Project) and formal methodologies to deliver strategic business solutions.
Managed project scope, schedules, budgets, and risks, implementing change management processes to maintain alignment with stakeholder expectations.
Collaborated cross-functionally to gather requirements, define project objectives, and ensure deliverables met organizational standards.
Provided detailed project status updates and reporting to executive stakeholders, advising on optimal courses of action to support success.
Facilitated handover meetings to ensure smooth transitions from project execution to operational support teams.
PROJECT OVERVIEW:
Initiated and managed new store opening program, involving 40+ teams and departments over the course of 300+ milestones, ensuring all IT related projects successfully implemented at new stores. Provided updates to the executive team.
Migrated company to a new, external benefits program for employee savings and stock plan. Included ending the current download process to the current provider, switching enterprise to new vendor, and preparing a communication package companywide.
Managed the replacement of IT hardware at 53 remote locations: 12-month project with a $2.5m budget.
Managed external program involving discontinuation of prompts at points of sale (POS) and subsequent cleaning of backend code.
Implemented new vendor software modification into warehouse management system for product selection simplification.
Managed customer identification recycling project to allow for new customers in system.
Created and implemented new automatic product restriction functionality and reporting for company compliance team.
Business Project Manager, Retail Operations June 2013 – Dec. 2014
Cabela’s Sidney, NE
Managed multiple projects aligning with corporate goals, developing detailed project plans and resource allocation to achieve strategic outcomes.
Conducted project reviews and lessons learned documentation, ensuring continuous improvement in processes and methodologies.
Engaged in proactive stakeholder management, building strong relationships to drive project success and organizational alignment.
PROJECT OVERVIEW:
Created, implemented, and managed a sustainable communication plan for 48 stores to prepare for the adoption of the OMNI Channel Fulfillment project. Reported on the project companywide.
Managed Lean Six Sigma Greenbelt project to eliminate shipping waste from stores to returns center for processing. Estimated savings of $32,000 per year over six stores.
Created and managed a pricing program for corporate customers, resulting in an estimated increase of 20% in corporate sales.
Managed project to implement improvements for customers and employees with specialized needs.
Managed project to purchase supplies at a corporate level and housing product in a distribution center to leverage buying for lower costs.
Created and managed merchandise fixture inventory tracking system, resulting in accurate counts for depreciation and tax payments. Removed unneeded merchandising fixtures and any associated storage costs.
Managed project to migrate pricing markdown processes within stores, resulting in labor cost savings.
Volunteer Experience:
Mentor Jan. 2025 – Current
The Mayfly Project Missoula, MT
The Mayfly Project is a 501(c)(3) national organization that uses fly fishing as a catalyst to mentor and support children in foster care. The Mission of The Mayfly Project is to support children in foster care through fly fishing and introduce them to their local water ecosystems, with a hope that connecting them to a rewarding hobby will provide an opportunity for foster children to have fun, build confidence, and develop a meaningful connection with the outdoors
Awards:
Trivia Co-Champion USDA-OCIO-CEC-GSD
Washington, DC
2nd Place Team-Trap League Missoula Trap and Skeet Club
Missoula, MT
Sporting Clays-Most Improved Sidney Shooting Park
Sidney, NE
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