Data Analyst Information Technology

NNEKA OKEREKE

*.*.*******@*****.*** 973-***-**** Houston, TX

linkedin.com/in/nneka-okereke-41094b165

SUMMARY

Motivated and detail-oriented data analyst with over 5 years of experience in data collection, analysis, and visualization, leveraging tools to generate actionable insights that drive business decisions and optimize healthcare processes. Proficient in collaborating with cross-functional teams to design innovative solutions, maintain data accuracy, and create impactful dashboards and reports that enhance operational efficiency and patient care. Experienced in electronic health record systems, healthcare IT solutions, and applying data-driven methodologies to solve complex problems while upholding the highest standards of data security and privacy. Dedicated to continuous learning and contributing to the advancement of healthcare and information technology through informatics.

SKILLS

- Exploratory Data Analysis

- Data Visualization: Tableau, Power BI, Python, R, SQL, Microsoft Excel, Minitab

- Electronic Health Records

- Data Cleaning and Validation Techniques

- Project Management

- Servant Leadership

- Trello and Confluence

- Dashboard Creation and Report Automation

- Statistical Analysis

- Conflict Resolution

- Problem Solving and Critical Thinking

- Effective Communication and Team Collaboration

- Knowledge of Data Warehousing Concepts

- Familiarity with Big Data Technologies

- Certified Scrum Master, Scrum Alliance

- First Aid, CPR, and AED Certification, American Red Cross EDUCATION

MS in Health Informatics, Concentration: Data Science, GPA: 3.7/4.0 Expected Graduation: August2025 University of Illinois Chicago (UIC), Chicago, IL

Bachelor of Science in Biology, Minor in Social Work, GPA Graduation: May 2016 Seton Hall University (SHU), South Orange, NJ

RELATED EXPERIENCE

Clinical Coordinator - Bestin Medical Group Inc., Houston, TX February 2017 - April 2018

Streamlined the Electronic Medical Records (EMR) system, enhancing data accessibility and clinical efficiency.

Designed and analyzed patient data to identify trends and improve treatment plans.

Provided data-driven insights during regulatory compliance reviews, achieving consistent positive evaluations.

Created data visualizations to simplify complex medical information for patient education.

Oversaw employee screening and hiring processes and maintained personnel records.

Implemented and updated the Electronic Medical Records (EMR) system to improve clinical efficiency.

Conducted staff supervisions and meetings to ensure compliance with office policies and standards.

Collaborated with healthcare professionals and patients to facilitate successful service delivery, including treatment plans, appointments, referrals, and payments.

Developed and managed the annual budget, achieving financial goals.

Verified payroll and updated staff working schedules, ensuring compliance with policies and daily agendas.

Designed patient-friendly infographics to aid in care comprehension and adherence to treatment plans.

Participated in annual recertification surveys, ensuring regulatory compliance to Texas Health and Human Services. ADDITIONAL EXPERIENCE

Operations Manager,Amazon, Houston, TX April 2018 - Present

Analyzed data to track key performance indicators (KPIs), identifying trends to improve efficiency.

Maintained dashboards to visualize daily/weekly business goals and metrics.

Conducted data validation and ensured the integrity of reports, leading to a 20% improvement in operational accuracy.

Collaborated with cross-functional teams to implement data-driven solutions, streamlining processes and improving outcomes.

Supported stakeholders with actionable insights to enhance decision-making processes.

Successfully managed a team responsible for overseeing the dispatch of over 10 million products across the United States.

Lead and manage executive duties, including task allocation, meetings, and stakeholder communication.

Analyze, oversee, and implement projects to streamline processes to optimize productivity and service quality.

Collaborate with cross-functional teams to recognize key performance indicators (KPIs) and implementing new metrics tracking methods.

Report on daily metrics, monitor progress, and trends toward daily/weekly business goals.

Identify and resolve issues interfering with daily goals, create action plans to eliminate barriers for associates and projects.

Provide support to team members for improved work performance, deliver training, and facilitate career development discussions.

Collaborate with various support teams, such as Safety, Operation Integration, Loss Prevention, and Human Resources, to align strategies and meet business objectives.

Conduct weekly check-ins with team members to monitor progress and provide coaching for individual performance improvement.

Assist in defining project scope, tasks, and product goals, aligning with Scrum principles.

Implement Scrum process/events, ensuring projects remain within assigned time frames and aligned with the Scrum framework.

Spearhead training and counseling sessions to optimize productivity and transparency, leading to a 30% increase in productivity.

Housing and Residence Life- Desk Assistant - Seton Hall University, South Orange, NJ (June 2012 - May 2016)

Served as a liaison for the Housing and Residence Life Department, students, and guests.

Improved security within the dormitories by collaborating with local authorities to enforce safety policies.

Hosted programs to promote student engagement and awareness. Office Assistant - City of Newark Municipal Court, Newark, NJ (September 2010 - June 2011)

Fulfilled secretarial duties, including answering calls, taking messages, and managing client profiles.

Maintained and updated databases for court cases and administrative requests.

Collaborated with city prosecutors and detectives during court proceedings. Office Assistant - Department of Health, Newark, NJ (September 2009 - June 2010)

Performed administrative duties, including data entry and email communication.

Streamlined the filing system to an electronic format for efficiency.

Facilitated interdepartmental collaboration.

Mailroom Clerk - Archdiocese of Newark, Newark, NJ (September 2008 - June 2009)

Assisted in the systematizing and packaging of religious materials for delivery.

Managed all mailroom processes, including receiving, processing, and labeling shipments.

Operated mailroom machinery, managed inventory, and handled mail distribution. AWARDS AND INVOLVEMENT

Educational Opportunity Program Scholar, 2011-2016

National Society of Collegiate Scholars Award, 2011-2016

Brickman Scholarship Recipient, 2012- 2016

Monsignor Sheeran Scholarship Recipient, 2012- 2016

Seton Hall Choir, 2012-2014

African Student Association (Public Relations Coordinator, Secretary, Event Coordinator), 2012-2016

Lions Club International Chapter at Seton Hall University (Charter Member), 2013

Hillside Food Bank Volunteer, 2012

Brookhaven Nursing Home Volunteer, 2014

Zeta Phi Beta Sorority Inc., Psi Pi Chapter (Ways & Means Coordinator, Treasurer, Event Coordinator), 2015-2016

UMDNJ Volunteer Nursing Department, 2011

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