Customer Service Data Entry
Resume:
SHELBY
PARKER
Experienced professional with a background in customer
service, childcare, and medical logistics. Skilled in maintaining a safe environment, communication, organization, inventory management, and utilizing software systems for tracking and monitoring supplies. Dynamic and dedicated Customer Service Professional with over five years of experience in delivering exceptional support and building strong client relationships. 1409 W. 20th St. N.
Wichita, Kansas 67203
***************@*****.***
SKILLS
INDUSTRY
KNOWLEDGE
WORK EXPERIENCE
U.S. Army Reserves — Medical Logistics
Specialist
Sierra Nevada Company — Logistics
Specialist II
Inventory Management
Organization Skills
Data Entry
Computer Literacy
Management Experience
Customer Service
Attention to Detail
Familiar with Microsoft
Systems
Communication Skills
Phone Etiquette
Receptionist
Medical Charting
Childcare
12/2017 — Present, Wichita, Kansas
• Coordinate medical supply distribution, manage
inventory levels
• Ensure timely delivery of medical equipment
• Utilize software systems to track medical supply orders and shipments
• Monitor expiration dates of medical supplies and coordinate replacements as needed
• Support field operations by managing transportation logistics for medical equipment
12/2024 — 01/2025, Wichita, KS
ACCOMPLISHMENTS
REFERENCES
Antioch Christian Church — Childcare
Supervisor
Little Giggles Child Care — Owner
Logistics Management
Inventory Management
Data Entry
Record Keeping
Office Assistant
Receptionist
Medical Charting
Childcare
U.S. Army Basic Combat
Training Graduate
U.S. Army Advanced Individual
Tech School Graduate
Eric Trueblood
Christina Hamm
Emily Mast
Coordinated daily shipping and receiving operations, managing inventory of products.
Tracked shipments, maintained accurate records,
and ensured timely delivery of materials.
Key responsibilities often included inventory
management, coordinating with vendors and
carriers, optimizing warehouse operations, and using logistics software systems.
03/2016 — Present, Wichita, Kansas
• Supervise and monitor the safety of young children, ages 6 weeks to 3 years old.
• Engage children in educational and fun activities
• Communicate effectively with parents about their child's day
• Provide a nurturing and caring environment for children
• Ensure all childcare policies and procedures are followed correctly
09/2022 — 11/2024, Wichita, KS
Veterans Evaluation Services — Clinic
Intake Specialist
Pet Traditions — Office Assistant / Driver
• CPR/First Aid Certified, licensed home daycare provider for young children ages 6 weeks to 3 years old. Keeping up-to-date medical records, inspections, and CACFP food program.
• Maintain a safe and nurturing environment for children to learn and grow
• Promote social, emotional, and cognitive development through interactive activities
• Communicate effectively with parents and caregivers about children's progress
• Provide daily updates on children's activities and accomplishments
05/2020 — 08/2022, Wichita, KS
• Responsible for welcoming and checking in veterans, taking vitals
• Assisting with paperwork and gathering medical history information
• Collaborating with medical staff for patient care
• Gathering data and making reports in Microsoft Excel, data entry
• Responsible for calling doctors, veterans and doctors offices for veterans claims
• Worked remotely 2-3 days per week when not in clinic 10/2019 — 05/2020, Wichita, KS
Braum’s — Assistant Manager
EDUCATION
Northwest High School — High School
Diploma
• Greet and assist families in a friendly and professional manner and provide support for the loss of their beloved pet
• Assist with daily office tasks and administrative duties
• Answer phone calls and direct inquiries to the
appropriate person
• Assist with billing, filing and data entry tasks
• Drove to veterinary clinics to pick up deceased pets, after-life care and medical charting
06/2016 — 09/2019, Wichita, Kansas
• Assist store manager in daily operations
• Train and supervise employees
• Provide exceptional customer service
• Ensure compliance with company policies
• Handle customer inquiries and complaints
08/2014 — 05/2018
Graduated in the top ten percent of my class. Cumulative Grade Point Average was 3.8. Maintained the Honor Roll all four years. Member of the National Honors Society. Actively participated in JROTC Program and competitive swimming throughout all of high school.
Butler Community College — Elementary
Education
01/2019 — 05/2021
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