Sales Manager District

BRYIEN ANDERSON

Casa Grande, AZ ***** 480-***-**** **************@*****.***

SUMMARY

Sales Leadership Team Development Community Engagement & Market Growth Proven candidate for the Sales Manager role with over 15 years of experience in team leadership, customer engagement, and multi-unit operational oversight. Former District Manager for Best Buy and Assistant Warden with the U.S. Marshals Service, recognized for driving revenue growth, coaching high-performing teams, and ensuring strict compliance in highly regulated environments. Adept at building trust with diverse communities, mentoring staff, and aligning business goals with ethical sales practices. Brings strong strategic vision, excellent communication skills, and a passion for service-based leadership. CORE COMPETENCIES

• Sales Team Leadership & Mentorship

• Strategic Market Penetration

• Customer Relationship Management (CRM)

• Community Outreach & Event Engagement

• Regulatory & Compliance Oversight

• Coaching, Training & Staff Development

• Forecasting & KPI Tracking

• Conflict Resolution & Ethical Selling

• Financial Reporting & Discount Authorization

• Cross-Functional Collaboration

• Prospecting & Lead Development

• Customer-Centric Sales Culture

WORK HISTORY

Social Services Case Manager, August 2024 – May 2025 Arkos Health – Gilbert, AZ

• Connected 100+ clients to essential services, improving access by 40%.

• Maintained 80%+ engagement by building trust with families and providers.

• Created personalized care plans using 200+ monthly records.

• Conducted 50+ home and agency visits monthly for holistic case management. Shift Supervisor/ Acting Assistant Warden/ Chief of Security, October 2014 – September 2024 Corecivic Inc. – Eloy, AZ

• Directed daily operations for 1,700 inmates and 120+ staff, reducing incidents by 38%.

• Rolled out a behavior management program that cut violence and contraband by 60%.

• Oversaw PREA investigations and internal audits, increasing compliance.

• Trained 800+ officers in crisis response and de-escalation as CIRT lead. Correctional Officer, April 2012 – October 2014

The Geo Group – Florence, AZ

• Promoted to Lead Instructor; trained 250 cadets in safety and operational procedures.

• Digitized records system, improving reporting accuracy and cutting admin time by 40%. Assistant Store Manager, August 2011 – April 2012

OfficeMax – Chandler, AZ

• Managed 40+ staff and drove 36% revenue growth through coaching and sales optimization. EDUCATION & CERTIFICATIONS

• M.S., Administration of Justice & Security – University of Phoenix, Feb 2027

• B.S., Criminal Justice Administration – University of Phoenix, June 2025

• A.A., Criminal Justice – ITT Technical Institute, June 2012

• Google IT Support Professional Certification

• Google Project Management Certification

• IBM Cybersecurity Analyst Professional Certification TECHNICAL & PROFESSIONAL SKILLS

Leadership, District Management & Operations

• District & Multi-Unit Oversight • Strategic Planning & Execution

• Budgeting & Fiscal Accountability • Team Development & Coaching

• Vendor & Contract Management • KPI & Performance Optimization Security, Compliance & Law Enforcement

• PREA & PBD Compliance • Incident Command System (ICS)

• Crisis Intervention & De-escalation • Emergency Response Planning

• Behavioral Threat Assessment • Investigations & Intelligence Gathering Technology & Risk

• Cybersecurity Risk Awareness • Microsoft 365 Suite

• Salesforce CRM • Case Management Systems

• Digital Evidence Handling • Regulatory Frameworks (HIPAA, OSHA)

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