Medical Assistant Urgent Care

Azalea Cantor

MEDICAL ASSISTANT

951-***-**** **************@*****.***

Objective

Dedicated and compassionate Certified Medical Assistant with 1.7 years of clinical experience seeking to contribute to a dynamic healthcare team. Skilled in patient care, EHR systems, and medical office procedures, with a strong commitment to delivering high-quality support to providers and ensuring patient comfort and satisfaction. Experience

Front / Back Office Medical Assistant Concentra Urgent Care 24 hours October 2023-Present

Front Office

● Greet 200+ patients daily & manage check-in/out process.

● Schedule appointments and coordinate referrals with specialists, reports, labs, ETC.

● Verify Insurance and collect copayments.

● Maintain accurate patient records using out EHR system (touch works & occusource ).

● Manage phone lines and resolve patient's inquiries in a timely manner.

● Processing medical forms and pre authorizations. Back Office

● Prepare and room up to 50+ patients daily for exams and procedures.

● Take and record patients' vitals, medical history, and reason for visit.

● Assist physicians during minor surgeries and diagnostic testing.

● Administer injections and perform blood draw per physician's orders.

● Maintain exam rooms and sterilize medical instruments.

● Educated patients on medication and post-visit instructions. Externship Concentra Urgent Care

October 2023

● Gained hands-on experience in both front and back-office responsibilities. Hired on from externship!

Server Chillis Grill & Bar – Hemet, CA April 2023 – January 2024

● Delivered friendly service to 80+ guests per shift in a high-volume restaurant.

● Maintained detailed knowledge of menu items to answer guest questions and make recommendations.

● Handled cash, credit card transactions

● Maintained clean and organized dining area and restocked server stations

● Handled customer complaints calmly and resolved issues promptly

● Prepped tables, refilled drinks, and ensured a clean dining environment Baker Crumbl Cookies Menifee, CA December 2021 – February 2022

● Prepare and bake cookies according to crumbl rotating weekly recipes.

● Accurately measure and ingredients for consistent product quality.

● Frost and decorate cookies to brand standards with speed and precision.

● Maintain cleanliness and sanitation of workstations and baking tools.

● Supported head baker with dough mixing shaping and oven monitoring.

● Decorated baked goods including cookies, cupcakes and specialty orders. Small Bakey Owner / Entrepreneur June 2020

Reliable and Passionate local baker with a strong background in preparing a wide range of baked goods, in small bakery environments. Known for attention to detail fast hands, and a love for fresh, made from scratch baking, eager to contribute to bakery team and grow with a local business.

Shift Leader Wingstop Menifee, CA January 2019- December 2021

● Shift supervision & team leadership.

● POS systems operations.

● Cash handling & end of day reporting.

● Conflict resolution & team coaching

● Food prep & quality control.

● Customer service & complaint resolution.

● Inventory tracking & restocking.

● Time Mangement & multitasking

● Health & Safety Compliance

Education

UEI College, Riverside, CA

Medical Assistant December 2022 – September 2023 Moreno Valley High School, Moreno Valley, CA

High School Diploma Class of 2021

Skills & abilities

● Urgent care

● Pediatrics

● Specialty medicine

● Communication

● Teamwork

● Problem solving

● Customer service

● Flexibility

● Organized

● Computer skills

● Type writing

● Fast learning

● Working in fast paced environment

● Multi-tasking

● Communication

● Vital signs

● Venipuncture

● Urine collection

● EKGS

● Injections

● Wound care

● Spirometry

● Suture and staple removal

● Medical terminology

● Vision testing

● ICD-10

● Chart pulling

● Referrals

● Medical records

● Insurance verification

● Phlebotomy

● Administering injections and immunizations

Contact this candidate