Benefits Specialist Office Manager
Resume:
Leslie Cruz-Mclarty
Las Vegas, NV *****
************@*****.***
Work Experience
I&D Coordinator
Freeman- Las Vegas, NV
January 2025 to Present
We do timekeeping for the employees, and make sure all orders are correct with the exhibitors through email or phone calls. Make sure all paperwork is audited prior to billing the exhibitors. Send all time to our payroll so our employees are paid on time.
Timekeeper
Freeman/Apple One Las Vegas, NV
April 2024 to January 2025
We make sure all employees are clocked in and out in our system. We call all employees with their job title and time. If the employee is new to Freeman make sure they fill out new hire paperwork and have all documents present.
Benefits Specialist
Medix Contract (Remote)
February 2023 to May 2024
Verifying Insurance benefits for genetic testing, calling insurances to see if it covered and calling patient to let them know what the estimated Out of Pocket cost. Front End of the billing side.
Benefit Investigation Specialist
Invitae Corporation - San Francisco, CA
October 2019 to September 2022
Verifying Insurance benefits for genetic testing, calling insurances to see if it covered and calling patient to let them know what the estimated Out of Pocket cost.
Office Manager
Canyon Medical Center-Las Vegas, NV
April 2018 to February 2019
Conducting bi-weekly payroll for employees to ensure all office staff receive timely and correct paychecks. Handle the day-to-day tasks for the office laboratory handling and venipunctures. Handle billing and coding for all patient visits to maintain correct cash flow. Supervising and training new hires on how to successfully run the front and back office. Respond to all patient requests and questions, or complaints regarding either the office or their insurance.
Insurance Verification Specialist
oBand, Inc./ miVIP Medical Group - Culver City, CA
April 2016 to January 2018
Verified In/Out of network insurance for office visits, specialists and surgeons. Utilized a combination of tactics to contact national surgical centers such as cold calling, online research and faxing. Request Pre-Authorizations for patient surgeries by providing procedure codes, diagnosis and doctor notes to insurance companies.
Medical Assistant/Billing Specialist
Pacific Nephrology & Internal Medicine - Mission Viejo, CA
July 2011 to April 2015
Prioritized patient care while distributing venipunctures, injections, immunizations and more in laboratory, EKG/PFT tests. Providing necessary codes to ensure insurance would bill patients and pay the office correctly for their office visits. Schedule and confirming patient’s appointments, collecting copays and deductibles, provide Medical Records when requested.
Client Care Manager
BrightStar Care - Laguna Hills, CA
November 2010 to July 2011
Controlled staffing requirements such as hiring, firing and creating 24/7 schedules for all 50 employees. Applied critical thinking to ensure client satisfaction by matching clients with the appropriate staff member based on both personality and interest. Committed 24/7 to call all clients in the event an employee could not be present for their shift.
Scheduling Coordinator
Coast Spine & Sports Medicine - Santa Ana, CA
June 2009 to November 2010
Scheduling all appointments and surgeries for the doctors and Pas across 5 locations. Updating and preparing all necessary documents prior to patient arrivals. Ensuring all Workers Compensation, PI, PPO, DME and PT paperwork was completed and processed prior to patient's surgeries.
Education
Vocational in Medical Assisting
Southern California Regional Occupational Center - Torrance, CA
September 1990 to June 1991
AAPC Coding
12/2024 to present
Skills • Venipuncture • Clinical laboratory experience • Employee Orientation • Epic • Insurance Verification • Office Management • Phone Etiquette • Data Entry • Triage • Anatomy Knowledge • Vital Signs • Medical Scheduling • Recruiting • HIPAA • Quality Assurance • Medical Records • Medical Billing • Payroll • Workers' Compensation • CPT Coding • Microsoft Powerpoint • EMR Systems • Human Resources • Transcription • ICD-10 • Medical Coding• QuickBooks • Laboratory Experience • Experience Administering Injections • Personal Assistant Experience • Patient Care • Medical Office Experience • Phlebotomy • Clerical Experience • Medical Terminology • Home health • Care plans • Customer service • Computer skills
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