Office Manager Supply Chain

Robyn Renee Ross

Cell: 256-***-**** Email: *********@*****.***

Professional Summary

Versatile and dedicated Administrative Professional with 15+ years of experience in office management, logistics, and HR compliance across transportation, insurance, automotive, and manufacturing sectors. Strong background in bookkeeping, recruitment, and process implementation. Recognized for being proactive, resourceful, and highly adaptable in fast-paced work environments. Adept in systems such as QuickBooks Online, S2K, and Excel, and valued for a collaborative, “can-do” approach that supports operational success.

Professional Experience

TannerHill Corp — Administrative Manager

Remote October 2023 – April 2024

- Led administrative support for multi-hub operations, including bookkeeping, payroll, and recruiting. - Executed full-cycle employee onboarding and maintained compliance with FedEx contractor standards. - Processed payroll, handled journal entries, and conducted monthly account reconciliations in QuickBooks Online. - Filed insurance claims and performed data audits for compliance and reporting. - Supported asset tracking for company equipment and coordinated vendor/supply chain communication.

Green Clips — Office Manager

Muscle Shoals, AL October 2023 – December 2023

- Managed payroll and financial transactions for a local landscaping business. - Assisted in budget planning and short-term operational administration.

Freeman Brothers (BFI, TVD, FFI) — Office Manager

Muscle Shoals, AL September 2020 – September 2023

- Administered multiple FedEx delivery contracts, overseeing HR compliance and safety programs. - Recruited drivers, scheduled DOT exams, and managed insurance and onboarding workflows. - Maintained long-term relationships with company owners and provided transitional support during ownership change.

Jerry Damson Honda — Sales Consultant

Huntsville, AL January 2020 – September 2020

- Delivered high-quality customer service and product knowledge in a fast-paced automotive sales environment.

Shoals Hyundai — Sales Consultant

Tuscumbia, AL January 2019 – May 2019

- Built customer rapport to drive auto sales through personalized consultation and service.

ACC Insurance Company — Recruiting Manager

Florence, AL August 2017 – March 2018

- Temporarily hired to support seasonal CAT team recruitment; utilized Xactimate for estimation processes.

Whitesell Corporation — Supplier Concern Coordinator, Buyer & Planner

Muscle Shoals, AL October 2011 – July 2015

- Managed production planning and inventory for Otis Elevator contracts. - Coordinated with quality teams and engineers to resolve supplier part issues. - Oversaw supplier performance and inventory in S2K ERP system.

Five Guys Famous Burgers — Assistant Manager

Indianapolis, IN August 2009 – 2013

- Provided customer service, supervised shifts, and trained new staff during transition to more permanent career.

Economy Well Service, Inc. — Secretary / Assistant General Manager

Crown Point, IN August 1999 – July 2009 (Seasonally until 2016)

- Worked in family-owned business managing billing, inventory, and customer relations. - Oversaw accounts payable/receivable and supported day-to-day operations.

Education

Ball State University — Associate of Science, Business Information Technology / Educational Psychology

Muncie, IN June 2004

Lowell High School

Lowell, IN June 2000

Skills - QuickBooks Online, Xactimate, S2K, IFS - Microsoft Excel (Pivot Tables, VLOOKUP), Word, Outlook - Bookkeeping, Payroll, and Compliance - HR and Recruiting (First Advantage, Groundcloud, I-9s) - Asset Management and Supply Chain Coordination - Public Relations and Conflict Resolution - Adaptability and Team Collaboration

References

Available upon request.

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