Check-In Operations Manager
Resume:
Willie T Freeney Jr.
Supervisor
Forney, Texas 75126
********.****@******.***
EDUCATION
June 1985
Jan. 1988
Jan. 2021
EDUCATION
Woodrow Wilson High School
Dallas, Texas
GED
Strayer University
Continuing Education Bachelor of Science & Information Expected Degree January 2033
PROFESSIONAL
EXPERIENCE
Dec. 2023
Present
Cox Automotive- Manheim Dallas
Supervisor
Assist with lot operations daily to ensure efficient operations prior to And after sale.
Supervise the daily operations of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captions and other lot operations employees. Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes.
Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas.
Provide quality service and interact with customers to resolve any problems that may occur.
Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems. Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work In cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Aug. 2022
Dec. 2023
Cox Automotive- Manheim Dallas
Dealer Services Outside Coordinator
Worked closely with department managers, market sales team, and worked closely with coordinators to move vehicles through the auction process on sale day, posted online sales.
Developed and strengthened relationships with dealers by phone, online, and at auction through planned contact and meetings. Loaded no sales, transferred inventory and vehicles with condition reports for dealers.
Championed sale day preparations related to in-lane and online sales. Assisted with customer care issues and responded to dealer inquiries, problems, or concerns.
Feb. 2018
June 2020
Alliance Inspection Management- Manheim Dallas
Condition Report Writer
Built condition reports on vehicles coming into the auction to be sold. SKILLS &
ABILITIES
• Prepare equipment for employees
• Send reports to Upper management daily
• Familiar with Job and equipment safety
• Effective customer service
ACCOMPLISHMENTS
Recognized and promoted from dealer services outside coordinator to Operational Supervisor with attention and detail.
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