Salt Lake Inventory Management
Resume:
Indratanu Dey
Hospitality & Service Professional
SYNOPSIS:
Experienced hospitality professional with 26 years of expertise in managing operations, enhancing guest experiences, and leading teams in high-performing environments. Adept at applying industry best
practices to drive business growth and operational excellence. Passionate about developing and mentoring future leaders through academic instruction and curriculum development. Seeking a senior leadership or academic position where my extensive industry knowledge and teaching experience can contribute to organizational success. Also open to other
sectors where I can use my expertise and experience.
Address/Location:
Kolkata/Durgapur
Mobile: +91-993*******
E-Mail: ************@*****.***
https://www.linkedin.com
/in/indratanu-deyba1968134
Skills Sets:
Leadership, Time management, MS Office, Fidelio PMS, Communication, Team work, Sales, Presentation, Ambivert, Facility Management, Event Organization, Budgeting, Inventory Management, Publications, Cafeteria Management.
WORK EXPERIENCE:
Jan 2025- till date
Working with CIHHM Foundation Sector V Salt Lake under Raigunj University.
•Take theory and practical class for 20 students per batch
•Monitoring grooming standards of students.
•Examination and evaluation
Oct2024-Dec2024
Working with Abdos Trading Co. Guwahati as Business Associate
•Admission branding & Counselling
•Organized 2 seminars and school college visit
•Manage team of 12 BDE and callers.
Feb2024-Sept2024
Worked with Discovery Academy of Hospitality and Cruise Management, Salt Lake.
Take theory and practical class for 30 students
Monitoring grooming standards of students.
Examination and evaluation
Jul2019- Jan2024
Worked with Frankfinn Institute of Airhostess Training. As Hospitality Trainer.
Overall Training of Students for 3 to 4 batches.
Students’ development Activity and Matrix.
Assistance in training and placement
Visit Centre’s for Training Purpose.
Aug2017- July19
Worked with Assam Downtown University. Head of Department & Associate Professor, Hospitality &Tourism.
•Overall Departmental Activity
•Monitoring workload of faculties
•Providing lead to Placement cell
•Reporting to Dean of Studies.
Event Planning Seminars & Workshop.
Jul, 2006 -July 2017
Worked with NSHM School of Hotel Management, Durgapur as Assistant Professor
•Front Office Theory and practical training classes on team building and efficiency creating guest satisfaction.
•Batch Coordinator/Motivator /counsellor
•Actively participate in WBUT Examination & Evaluation Process was OIC Number of times.
•Maintaining of the laboratory equipment and stationeries.
•Monitor proper functioning of PM
•Other Official work like AICTE re-approval as and when required.
Jun2005-Jul 2006
Asia Pacific International School of Hotel Management. As Sr. Lecturer.
•Theory and practical classes training
•Handle Casual training for students
•Interaction with Parent
•Monthly appraisal of students’
Oct2004-May2005
Meridian School Of Hotel Management, Salt Lake, Kolkata. As Lecturer
•Theory and practical classes training.
•Coordinate in Training and placements.
•Handle Casual training.
•Monthly appraisal of students.
•Parents Teachers meet.
Dec 2003-Sept 2004
Ffort Radisson, Raichik, West Bengal as a shift in-charge. A property of Radisson managed by CDMS.
•Check in & check out of guests, Billing
•Attending phone calls
•VIP Check in and Customer service.
Jul 2000- Jul 2002
ITDC Hotel Airport Ashok, Kolkata
•Managing front office operations
•Implementing room reservation procedures
•Preparing reports.
•Guest handling, Guest history, Courtesy calls to guests
•Attending phone calls
•Assist in Night Audit Process.
Jan 2000-Jun 2000
Hotel Siddharth, Bhubaneshwar. As food and beverage supervisor.
•Managing the food and beverage department operations.
•Preparation of daily sales report
•Promotional activities of the restaurant Guest Service Management.
Dec 1998-Jan2000
Hotel Sea Weed, Digha, West Bengal worked as supervisor food and rooms.
•Managing the restaurant operation
•Cash management
•Preparation of daily sales report
•Guest handling
Up selling of sea food.
Mar 1997-Aug1998
Thalasso, As F&B Supervisor.
•Budget preparation, preparation of sales repor
•Vendor selection and management
•Inventory management
•Guest handling Order taking
ACADEMIC QUALIFICATION:
•MA Tourism Management, Madurai Kamaraj University,2012
•ISC (Commerce), St Xavier's Institute, Sodepur,1994
•ICSE, Julien Day School, Ganganagar, 1992
PROFESSIONAL QUALIFICATION:
3 Years Diploma in Hotel Management from International Institute of Hotel Management, Salt Lake, Kolkata, 1997, (AICTE Approved)
Certificate Course on Front Office Operation from NCTVT, under Ministry of Labour, Government of India.
Certified in intensive course in Lean Six Sigma from Sparen & Gewinn Consulting.
Certified in Customer Relationship Management. Certified in Supply Chain Management.
•
TRAINING:
Hotel Green Park, Hyderabad - six months. Had experience in all operational departments.
Went for Casual Training in Hotels Like Taj Bengal, The Park Kolkata
Indratanu Dey Date:
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