Customer Service Data Entry

harjot kaur

Regina, SK +* (***) *** (****) ************@*****.***

OBJECTIVE

Dedicated and detail-oriented Office Administration Assistant with over 3 years of experience in administrative support, data entry, and customer service. Eager to contribute to the Saskatchewan Health Authority’s mission by delivering accurate, confidential, and efficient administrative services in a fast-paced healthcare environment.

EDUCATION

Canadore College- Business Administration and Management. Phallewal College- Office Administration.

WORK EXPERIENCE-

Store Associate and Customer Service Representative Winners and home sense- Regina, SK

(October 2023- Present)

• Assisted customers with product inquiries and resolved service issues professionally.

• Collaborated with team members by organizing responsibilities based on individual strengths.

• Maintained store organization, merchandising, and customer satisfaction.

• Built positive relationships with customers from all age groups through effective communication.

• Strong communicator with solid customer service skills, capable of engaging with diverse individuals clearly and professionally, both verbally and in writing. Client Support Representative / Administrative Assistant First Lease India Private Limited. January 2020- March 2021

• Provide full administrative and clerical support for internal departments, including managing calendars, data entry, and correspondence.

• Conduct annual rent reviews and rent reductions, including data entry and generating official tenant documents.

• Process move-out applications, enter new leases and billing with a high degree of accuracy.

• Maintain confidential records and ensure all documentation complies with organizational and privacy standards.

• Deliver professional customer service to clients and tenants, both in person and by phone/email.

• Assist and provide coverage for other administrative roles, supporting cross-functional teamwork.

• Identify opportunities for process improvement to enhance operational efficiency. Service Manager

CertaPro Painters of Regina, SK

January 2023-June 2024

• Used email, databases, word processing, and various other software packages to accurately and promptly enter, edit, and retrieve information.

• Maintained organized records and files, scheduled meetings, and coordinated internal communications.

• Assisted with document preparation and ensured all materials adhered to privacy and confidentiality requirements.

• Supported a diverse group of stakeholders and maintained professionalism in a team-oriented environment.

• Demonstrated adaptability by managing shifting priorities and high-volume workloads under tight deadlines.

• Handled scheduling, appointment bookings, data entry, and file maintenance in a fast-paced environment.

SKILLS and CORE COMPETENCIES

Strong verbal and written communication

* Conflict resolution and problem-solving

• Administrative & Clerical Support

• Confidential Data Management

• MS Office Suite (Word, Excel, Outlook, Access)

• JD Edwards (asset)

• Records & File Management

• Customer Service & Communication

• Time Management & Organization

• Multitasking & Problem Solving

• Respect for Diversity & Inclusion

• Healthcare Office Procedures (asset)

ACHIEVEMENTS

Recognized for exceptional creativity and originality in a department-wide design contest. Praised by judges for precision in execution and a clear, well-structured concept.

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