Customer Service Team Member

Sanaaiyah Long

Philadelphia, PA

Phone: 267-***-**** Email: ***********@*****.***

Professional Summary

Motivated and reliable college student at LaSalle University with hands-on experience in fast-paced food service and retail environments. Strong customer service skills, teamwork, and multitasking abilities developed through roles at McDonald’s, Shake Shack, and Fresh Grocer. Work Experience

Fresh Grocer - Philadelphia, PA

Clerk 2023 - 2025

● Operated cash register and self-checkout stations efficiently

● Provided customer service support at front-end and returns desk

● Trained and assisted new employees as a store runner

● Certified in ramp procedures and safety standards Shake Shack - Philadelphia, PA

Team Member 2023 - 2025

● Handled grill, fryer, table setup, and cashier operations

● Maintained cleanliness and food safety standards

● Delivered fast, friendly service during high-volume hours McDonald’s - Philadelphia, PA

Team Member 2021 - 2023

● Worked across multiple stations: grill, fryer, table setup

● Handled delivery service orders including DoorDash coordination

● Supported team in keeping operations smooth and efficient Education

LaSalle University - Philadelphia, PA

Currently Enrolled

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