Customer Service Social Media

Jonathan X. Negrón - Fajardo

*** **** ***** ******, *** York, NY 10032

Email: ********.******@*****.***

Phone: 347-***-****

EDUCATION

University of the Sacred Heart – San Juan, Puerto Rico August 2008 – May 2012

• Bachelor’s Degree in Communications

• Cumulative GPA: 3.4

SKILLS:

Bilingual (Spanish – English(basic English))

Computer literate: Windows 8, Power Point, Word, Excel

Goals oriented

Work with minimum supervision and self-starter

Experience working with Customer Service

Experience working with Social Media

EXPERIENCE

Burlington Coat Factory October 2012 – Present

Sales Associate/Cashier

• Provide prompt customer service

• Organize incoming shipments

• Process check-out, and layaway requests

• Worked in multiple locations, including Burlington Shoes and Baby Depot

TP Latino July 2009 – Present

Photographer and Videographer

• Record interviews for www.tplatino.com

• Take pictures for profiles on featured singers, actors, performers

University of the Sacred Heart

Gym Attendant January 2012 – May 2012

• Check-in students to facilities

• Assist students with use of equipment

• Maintain equipment in working order

Office Assistant July 2009 – December 2011

• Provide assistance in the Office of Student Support

• Attend class with disabled students

o Serve as scribe for students who are unable to write

o Assist with reading comprehension

REFERENCES

Available upon request.

Contact this candidate