Executive Administrative Office Manager

Lauren M. Williams

Professional with comprehensive knowledge of Financial Services, Executive Administrative and Marketing roles aspiring to continue developing my skills as an Office Manager and Executive Administrative Assistant. Exceptionally strong background in client relationships and leveraging experience and knowledge to help build new business opportunities. EXPERIENCE

Stifel Private Client Group, Frisco, Texas

Senior Registered Client Service Associate November 2024-February 2025 Enhance the client experience by servicing clients and providing operational and executive administrative support to multiple Financial Advisors. Knowledge of Stifel and Thomson firm policy, procedures and technology allows me to interface with clients, prospective clients and my financial advisors. I answer phones, open accounts, on-board new clients, send Alternative Investment and Structured Product disclosures for eSignature, submit expense reports, process paperwork, do data entry, run reports, update client information, trade, money movement, paper and electronic filing. I proactively anticipate client and financial advisor needs, resolve their problems, and follow through to provide exceptional service. Comerica Financial Advisors, Dallas, Texas

Registered Client Service Associate January 2019-November 2024 Enhance the client experience by servicing clients and providing operational and executive administrative support to multiple Financial Consultants. Knowledge of Pershing and Comerica firm policy, procedures and technology allows me to interface with clients, prospective clients and my financial consultants. I answer phones, open accounts, on-board new clients, submit expense reports, process paperwork, do data entry, run reports, update client information, trade, money movement, plan meetings, calendaring, bind presentations and paper and electronic filing. I proactively anticipate client and financial consultant needs, resolve their problems, and follow through to provide exceptional service. Bank of Texas Private Bank, Dallas, Texas

Securities Sales/Service Specialist July 2018-January 2019 Enhanced the client experience by servicing clients and providing operational and executive administrative support to multiple Financial Advisors. Knowledge of Bank of Texas firm policy, procedures and technology allowed me to interface with clients, prospective clients and my financial advisors. I answered phones, made sure the front desk was covered, opened accounts, on-boarded new clients, submitted expense reports, processed paperwork, did data entry in SalesForce, ran reports, updated client information, traded, money movement, planned meetings, calendaring, binding presentations and paper and electronic filing. I proactively anticipated client and financial consultant needs, resolved their problems, and followed through to provide exceptional service. Barlow Capital Advisors, Flower Mound, Texas

Registered Client Service Associate May 2017-February 2018 Enhanced client experience by servicing clients and providing operational and executive administrative support to the Financial Advisor/Branch Manager. Knowledge of Raymond James firm policy, procedures and technology allowed me to interface with clients, prospective clients and my financial advisor. I answered phones, made sure the front desk was covered, opened accounts, on-boarded new clients, submitted expense reports, processed paperwork, did data entry in Gorilla and Redtail, ran reports, updated client information, traded regularly, planned meetings, prepared meeting folders and paper and electronic filing. I proactively anticipated client and financial advisor’s needs, resolved their problems, and followed through to provide exceptional service. UBS Financial Services Inc., Dallas, Texas

Registered Client Service Associate March 2012-March 2017 Enhanced client experience by servicing clients and providing operational and executive administrative support to multiple Financial Advisors. Knowledge of UBS firm policy, procedures and technology allowed me to interface with clients, prospective clients and my financial advisors. I answered phones, made sure the front desk was covered, opened accounts, on-boarded new clients, submitted expense reports, processed paperwork, did data entry, ran reports, updated client information, traded, money movement, planned meeting binders and paper and electronic filing. I proactively anticipated client and financial advisor’s needs, resolved their problems, and followed through to provide exceptional service. Additional Experience

Deutsche Bank, Dallas, Texas

Registered Sales Assistant

ING Financial Advisers, Dallas, Texas

Marketing Consultant

MapFrame Corporation, Dallas, TX

EDUCATION

University of Alabama, Tuscaloosa, Alabama

B.S., Business Administration, December 2001

Series 7 License/ Series 66 License

Series 6 License/Series 63 License

Microsoft Office Suite including Word, Excel and PowerPoint, QuickBooks, Adobe, SalesForce, Redtail, SharePoint, Electronic Filing, Thomson Reuters, Trading Platforms, Heavy Calendaring, Event/Meeting Planning, Expense Reports, Travel Planning

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