Customer Service Representative
Resume:
CHEYANNA LIVINGSTON
CUSTOMER SERVICE 217-***-****
DETAILS
********************@*****.**
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SKILLS
Effective Time Management
Ability to Multitask
Fast Learner
Ability to Work in a Team
Computer Skills
Ability to Work Under Pressure
Microsoft Office
Communication Skills
Cooking
Food Preparation
Dietary Aide Experience
Housekeeping
Meal Preparation
Sales
Cleaning
Customer service
Kitchen Experience
Time Management
Stocking
PROFILE
Dynamic customer service professional with 8 years of diverse experience across retail and healthcare environments. Proven expertise in maintaining high standards of cleanliness and safety while delivering exceptional service to clients. Skilled in food preparation and inventory management, ensuring that products meet quality standards and customer needs. A strong communicator with a commitment to fostering positive customer interactions and resolving issues efficiently. Adaptability and time management abilities contribute to a productive and harmonious work atmosphere. EMPLOYMENT HISTORY
Overnight Stocker at Walmart, Paris
August 2021 — May 2022
• Efficiently restocked shelves and organized inventory during overnight shifts, ensuring products were readily available for customers
• Implemented a systematic approach to organizing stockroom, optimizing- space utilization and improving overall efficiency
• Performed regular quality checks on products to ensure freshness, proper labeling, and compliance with safety standards
• Assisted customers in locating items within the store, providing friendly and knowledgeable service
• Followed established safety protocols while handling hazardous materials or operating equipment
• Contributed to maintaining a clean and organized sales floor by promptly returning misplaced items back to their designated areas
• Adhered strictly to company policies regarding theft prevention measures, reporting any suspicious activity immediately
• Maintained a positive attitude even during demanding situations, contributing towards a harmonious work environment
• Utilized handheld devices or scanners for efficient tracking of inventory movement within the store premises
• Managed time efficiently during overnight shifts by prioritizing tasks based on urgency
• Demonstrated flexibility by adapting to changing priorities or assignments as directed by supervisors
• Maintained a high level of cleanliness in work areas, including stockroom, break room, and restrooms
Deli Associate at Walmart, Paris
May 2022 — March 2025
• Maintained cleanliness and sanitation standards in the deli area, ensuring- compliance with health regulations
• Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items
• Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures
• Ensured food quality by inspecting ingredients for freshness and adhering to portion control guidelines
• Resolved customer complaints or concerns promptly and professionally to- maintain customer satisfaction
• Performed daily cleaning tasks such as sanitizing surfaces, washing dishes,- sweeping floors, and emptying trash bins
Dietary Aid/Cook at Paris Healthcare Center, Paris April 2019 — August 2021
(Dietary Aide) Help the cooks prepare trays for all residents, read tags to make sure residents are getting the correct food, serve food to the residents in the dining room.
(Cook) Prepare and cook all food. Make sure all residents are getting correct meat and vegetable type (Mechanical Soft, Ground meat, Purée, & Regular). Serve food in a timely manner.
Housekeeper at Paris Health Care, Paris
March 2016 — July 2018
• Take all trash from rooms outside Work well with Alzheimer and Dementia residents Carry chairs and other heavy objects from basement to residents room Clean all dining rooms and residents rooms
EDUCATION
Paris High School-Paris, IL
May 2017
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