Data Entry, caregiver, customer service
Resume:
Rachel Greenwood
Phillips, WI *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
In Home Caregiver
NORTH COUNTRY INDEPENDENT LIVING-Park Falls, WI
August 2024 to Present
• Managed and organized clients' medical appointments, coordinating transportation and accompanying them to ensure they received necessary medical care
• Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity
• Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces
• Managed and documented clients' medical histories and daily activities, maintaining accurate and up- to-date records
• Collaborated with healthcare professionals, including nurses and therapists, to implement and adjust care plans as needed, ensuring comprehensive and coordinated care Data Entry/Shipping and Receiving
BW Papersystems-Phillips, WI
March 2023 to December 2024
• Entered and verified data accurately into company database, ensuring data integrity
• Managed multiple projects simultaneously while meeting strict deadlines for data entry tasks
• Trained new employees on proper procedures for accurate and efficient data entry
• Collaborated with team members to identify patterns or trends in the entered data, providing valuable insights for decision-making purposes
• Improved order fulfillment accuracy rate from XX%to YY%, through implementation of enhanced picking methods
• Worked closely with customer service representatives to address customer inquiries regarding order status or shipment delays
• Implemented quality control measures to inspect incoming products for damages or defects, reducing return rates
Production Worker
Weather Shield Mfg., Inc.-Park Falls, WI
September 2022 to February 2023
• Contributed to quality control efforts by conducting visual inspections of finished products for defects or inconsistencies
• Operated forklifts or other material handling equipment safely and efficiently when required for job tasks
• Utilized computer systems/software for data entry purposes related to inventory management or production tracking
• Demonstrated strong attention-to-detail while performing repetitive tasks accurately within specified timeframes
• Demonstrated flexibility by adapting quickly to changing production demands or priorities
• Actively participated in team meetings, providing input and feedback for process improvement discussions
Server/Hostess
Park Falls Family Restaurant-Park Falls, WI
May 2013 to November 2017
• Managed multiple tables simultaneously during peak hours while maintaining attention to detail and providing personalized service
• Demonstrated extensive knowledge of menu items, including daily specials, ingredients, and preparation methods to assist customers with their selections
• Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
• Handled cash transactions accurately using point-of-sale systems while adhering to company policies on cash handling procedures
• Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
• Collaborated with kitchen staff on special dietary requests or modifications from customers ensuring accuracy in meal preparations
Cleaning Technician
Advanced Cleaning-Park Falls, WI
September 2012 to June 2013
• Performed thorough cleaning and sanitization of assigned areas, including floors, surfaces, and fixtures
• Demonstrated strong attention to detail when performing inspections after completing assigned tasks
• Worked independently without direct supervision while maintaining high quality standards
• Safely operated various types of machinery including floor buffers, carpet cleaners, pressure washers etc
• Maintained knowledge of different types of surfaces/materials requiring specific care instructions (e.g., hardwood floors vs. tile)
• Provided exceptional customer service by addressing inquiries or concerns in a professional manner Education
High school diploma
2009 to 2013
Skills
• Meal Preparation
• Data entry
• Interpersonal skills
• Problem solving
• Home Care
• Conflict management
• Leadership
• Communication skills
• Microsoft Office
• Microsoft Access
• Caregiving
• Organizational skills
• Time management
• Medication Administration
• Microsoft Excel
• AS400
• Cleaning Experience
Certifications and Licenses
Driver's License
Forklift Certification
May 2023 to May 2032
Contact this candidate