Baton Rouge Customer Service

KEITH

MCMORRIS

*******@******.*** 225-***-****

Baton Rouge, LA 70815

PROFESSIONAL SUMMARY

Motivated professional businessman familiar with properly maintaining equipment and supplies. Desiring to further develop acquired skills while working for expanding company.

SKILLS

• Facilities Maintenance

• Multitasking Abilities

• Excellent Communication

• Flexible and Adaptable

• Hair Maintenance Expert

• Hairstyles Knowledge

• Customer Safety

• Outstanding Client Retention

• Well-groomed Appearance

• Professional Manner

• Product Knowledge

WORK HISTORY

Janitorial Owner McMorris Janitorial Service - Baton Rouge, LA 10/2007 - Current

• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

• Used hand trucks or manually lifted supplies, equipment and heavy furniture.

• Maintained optimal supply levels to meet daily and special cleaning needs.

• Emptied wastepaper and other trash from premises and moved to appropriate receptacles.

• Identified repair needs and major maintenance concerns, and escalated issues to management.

Master Barber Sharp Kutz - Baton Rouge, LA 10/2006 - Current

• Consulted with clients to assess personal style preferences and unique needs.

• Used clips and shears to complete various types of fades, shaves and cuts.

• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

• Oversaw employee schedules to maintain adequate coverage.

• Promoted business with effective sales and marketing strategies.

• Managed business customer service, responding to requests and concerns promptly.

Master Barber Krazy Kutz Barber Shop - Baton Rouge, LA 10/1996 - 09/2006

• Consulted with clients to assess personal style preferences and unique needs.

• Used clips and shears to complete various types of fades, shaves and cuts.

• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

• Oversaw employee schedules to maintain adequate coverage. Direct Care Staff Member Volunteers of America - Baton Rouge, LA 06/1996 - 09/1996

• Documented client progress and services performed, reporting changes in client condition to manager or supervisor.

• Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.

• Administered medication as directed by physician.

• Scheduled and accompanied clients to medical appointments. Direct Care Staff Member Harmony Center - Baton Rouge, LA 05/1996 - 09/1996

• Documented client progress and services performed, reporting changes in client condition to manager or supervisor.

• Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.

• Administered medication as directed by physician.

• Scheduled and accompanied clients to medical appointments. Mail Handler United States Postal Service, USPS - Baton Rouge, LA 04/1993 - 06/1995

• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.

• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.

Restaurant Crew Member Chez Paris - Baton Rouge, LA 05/1992 - 08/1992

• Provided excellent customer service by greeting customers and meeting quality expectations.

• Took orders, prepared meals and collected payments.

• Assisted other team members to achieve goals.

• Trained new hires in customer service, food preparation and restaurant procedures.

EDUCATION

Frazier Vocational Institute - Baton Rouge, LA 09/1996 Technical Certificate: Barbering

Robert E. Lee High School - Baton Rouge, LA 05/1994 High School Diploma

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