Business Development Real Estate

COMMERCIAL REAL ESTATE PROFESSIONAL

Results-driven sales and property management professional with over 30 years of experience in client relations, business development, and operations management. Proven track record in driving revenue growth, managing complex commercial properties, and delivering exceptional customer service. Adept at building strong relationships with clients, vendors, and internal teams to achieve strategic goals and enhance business profitability.

PROFESSIONAL EXPERTISE

Client Relationship Management: Proven ability to build and maintain strong client and vendor relationships, driving revenue growth and customer satisfaction.

Property & Facilities Management: Extensive experience managing commercial properties, including budgeting, lease administration, and ensuring operational efficiency.

Sales & Business Development: Skilled in generating new business, negotiating contracts, and closing sales to achieve revenue goals.

Project & Vendor Management: Expertise in managing vendor contracts, overseeing building improvements, and ensuring regulatory compliance.

WORK & LEADERSHIP EXPERIENCE

International Workforce Group (IWG) January 2024 - Current

Sales Account Manager

Joined elite broker team, connecting brokers with local market experts across the U.S.

Managed 100+ inbound and outbound calls daily, identifying tailored flexible office solutions for clients.

Assessed client needs and recommended customized workspace products, driving business development.

Collaborated with cross-functional teams (e.g., brokers, market experts, and operations) to deliver client-focused solutions, resulting in enhanced service offerings and customer retention.

Symmetry Financial Group April 2022 – October 2023

Sales Representative

Earned Texas Department of Insurance Certificate in Life Agency.

Specialized in home mortgage sales, setting client appointments and coordinating with insurance agencies for quotes.

Maintained client relationships through consistent follow-ups, facilitating policy decisions.

Achieved top-tier client retention by providing tailored, consultative mortgage solutions, fostering long-term relationships and repeat business.

Regis Property Management October 2016 – April 2022

Commercial Property Manager

Managed a diverse portfolio including a 333k sq. ft. building, five retail centers, and an airport hangar.

Prepared annual budgets, consistently operating within a 3-5% variance.

Oversaw vendor contracts, tenant lease administration, and monthly reporting to property owners.

Co-managed tenant and building improvement projects, collaborating closely with building engineers.

Ensured regulatory compliance, including processing elevator certifications with Texas Department of Licensing and Regulation.

Streamlined property operations by implementing efficient processes for tenant communication, maintenance scheduling, and budgeting, improving overall property performance.

Jamison Properties, Inc. / Double H Realty Services, Inc. February 2007 – October 2016

Commercial Property Manager

Solely managed three buildings totaling 825k sq. ft. and assisted with a 233k sq. ft. property.

Supervised teams of management, engineering, cleaning, and security personnel.

Administered payroll, reviewed tenant rent statements, and organized emergency procedure trainings.

Fostered tenant relationships, facilitating communication between tenants, management, and owners.

Reduced operational costs by renegotiating vendor contracts and improving efficiency across building services, resulting in a 10% decrease in annual expenses.

OTHER RELEVANT EXPERIENCE

Jamison Properties, Inc. February 2005 – February 2007

Assistant Property Manager

LaSalle Partners/Jones Lang LaSalle (JLL) February 1999 – January 2005

Tenant Service Coordinator/Property Administrator

Camden Property Trust January 1995 – February 1999

Leasing Consultant

EDUCATION

Northlake College 1996 - 1998

SKILLS

Property and facilities management

Sales and client relationship management

Budgeting and financial reporting

Vendor and contract management

Microsoft Office Suite (Word, Excel, Outlook)

Strong organizational and communication abilities

Self-motivated, independent, and proactive problem solver

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