Business Intelligence Analyst

FABIO KASSAI San Diego, CA ***** • 619-***-**** • *******@*******.***

Results-driven Business Intelligence Analyst with over 10 years of experience in data analytics, visualization, CRM strategies, and business intelligence. Expertise in SQL, Tableau, Power BI, and dashboard development to drive data-driven decisions in ticket sales, marketing, and partnerships. Proven ability to analyze consumer insights, optimize lead segmentation, and develop scalable BI solutions that enhance operational efficiency and revenue growth. PROFESSIONAL EXPERIENCE

Reporting Analysis Analyst Pala Casino Spa Resort – California, United States 03/2023 – 08/2024

• Performed advanced data analysis on casino operations, identifying trends and optimizing decision- making.

• Developed ad hoc analysis and dashboards for partnerships, marketing, and executive leadership.

• Developed Power BI dashboards and SQL reports, providing executives with real-time insights.

• Led data-driven recommendations that improved marketing efficiency and customer engagement.

• Provided direct analytical support to the Vice President of Marketing. Business Controlling Analyst Kassai Consultores – Sao Paulo, Brazil 01/2018 – 06/2019

• Designed and implemented budgeting and cost management software, improving financial tracking.

• Configured budget and cost planning systems to align with business needs, boosting profitability. Business Intelligence Analyst Femsa Logistic – Sao Paulo, Brazil 01/2017 – 12/2017

• Conducted financial data analysis to forecast profits, assess risks, and identify revenue opportunities.

• Integrated data from multiple systems, ensuring smooth operations and accurate reporting.

• Developed BI dashboards and pricing models to support data-driven decision-making. Database Analyst Kassai Consultores – Sao Paulo, Brazil 01/2010 – 05/2016

• Managed SQL Server installations, upgrades, and performance optimization.

• Designed and maintained database structures, ensuring data integrity and efficiency.

• Conducted database tuning, recovery, and backups to prevent system failures. EDUCATION & CERTIFICATIONS

• MBA in Business Analytics – IAULA University, Los Angeles, CA (Expected 06/2025)

• B.S. in Computer Engineering – Anhanguera University, Brazil (12/2015)

• IT Systems Certificate – SDUIS, San Diego, CA (12/2022)

• ITIL v3 Foundations Certification – Ka Solution, Brazil (12/2014)

• Microsoft SQL Server Certifications (2008 & 2012) – Ka Solution, Brazil TECHNICAL SKILL

• Data & BI Tools: Power BI, Tableau, R Studio, Data Warehousing, Excel, ERP

• Business Intelligence: Consumer Insights, KPI Tracking, Lead Segmentation, Data-Driven Strategies

• Databases & ETL: SQL Server, MySQL, Oracle, AWS, Pentaho, SSRS

• Programming: C#, .NET, Python, Genexus

• IT & Methodologies: ITIL, Business Intelligence, Agile, Data Development

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