Customer Service Registered Nurse

GAEL CASSADY

Dallas, TX *****

214-***-**** - *******@*****.***

PROFESSIONAL SUMMARY

Punctual and efficient known for reliability, excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times., Reliable employee. Offering excellent communication and good judgment. Enjoy helping others. SKILLS

Attention to Details

Customer Service

Customer Relationships

Dependability and Honesty

Medical Record keeping

Monitoring Vital Signs

Immunizations and Vaccinations

Compassionate and Caring

Acute Medical Conditions

Clear Patient Communication

Blood Draw and Sample Collection

Patient Care Assessment

Intramuscular Injections

WORK HISTORY

08/2019 to Current Delivery Driver

Chick-Fil-A – Dallas, Texas

Delivered packages to customer doorsteps and business offices.

Fostered positive working relationships with regular customers.

Training new drivers. Teach them how to give exceptional customer service. Ex: A customer orders a salad and a cookie. She likes her cookie hot so I put it in a hot bag so it's hot.

Interact with customers in the store.

05/1996 to 11/1998 Registered Nurse Internal Medicine Dr Richard Soltes – Dallas, Texas

Assisted in development of care plans, taking in-depth patient interviews and integrating test results to reach most accurate diagnosis.

Advised patients on preventive care treatments to promote on going health of patients.

Supported physicians in medical diagnosis by taking vital signs, performing initial assessments and health assisted collecting samples for lab analysis.

Evaluated patient histories, complaints, and current symptoms.

Advocated for and strive to protect the health, safety and rights of a patient., 04/1993 to 04/1996 Registered Nurse Internal Medicine UT Southwestern Aston Center – Dallas, TX

Assisted in development of care plans, taking in-depth patient interviews and integrating test results to reach most accurate diagnosis. Advised patients on preventive care treatments to promote ongoing health of patients.

Supported physicians in medical diagnosis by taking vital signs, performing initial assessments and collecting samples for lab analysis.

Adhered closely to physician direction and medication guidelines in administration of medications to patients.

Offered triage services to patients via telephone or email in cases where in-person assessment is not possible.

Educated family members and caregivers on patient care instructions.

Evaluated patient histories, complaints and current symptoms.

Advocated for and strive to protect health, safety and rights of patient.

Strengthened training and nursing knowledge by taking part in continuing education programs and workshops.

Helped obtain medication for those who couldn't afford it. EDUCATION

12/1976 Associate of Science: Registered Nurse

OSU Oklahoma City - Oklahoma City, OK

LANGUAGES

Spanish

Professional Working

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