Customer Service

Gissel Beltre

347-***-**** / **************@*****.***

Experienced candidate who works well with minimum supervision. Problem solver with an ability to adapt to new situations. Love working with other peers. Very friendly. Quick learner with professional growth. Comfortable with working with anything.

Skills

Excellent customer service / Social skills / Multi-tasker / Flexible schedule / Team building / Patience / Follow directions / Compassionate / Adaptable

Languages

Fluent in english and spanish

Experiences

Mcdonald’s - Crew member August 2020- December 2020

● Ensuring customer satisfaction by greeting customers and taking orders

● Assisting team members with food preparation and food safety

● Maintaining hygiene standards for all work and staff areas T-mobile - Customer Service January 2021-February 2022

● Provide effective and timely resolution of various customer inquiries and concerns

● Build customer loyalty and value through effective account management

● Identifying appropriate additional products, features, and services Burlington - Sales associates September 2022- August 2024

● Welcomed customers and provided product information

● Processing transactions

● Maintaining a clean and organized sales area

● Stocking shelves or managing inventory

Unifi Security - Security/cart screening September 2024- May 2025

● Patrolled premises to ensure safety and prevent unauthorized access

● Conducted through employee and baggage search with X Ray machines and handheld equipment ensuring a secure and safe environment for all staff

● Escort vehicles and persons in operational areas when required

● Sealed screening carts for flights

Education

New York City College of Technology, Brooklyn NY, August 2023- Current Nursing Major

John Adams High School, Queens NY - September 2019- June 2023

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