Employee Relations Project Manager

RICHARD DEAN BRUMFIELD III

Columbus, GA Area U.S. Citizen Army Veteran 504-***-**** ****.*.*********@*****.*** linkedin.com/in/richbrumfield TRUSTED ADVISOR: HUMAN CAPITAL MANAGEMENT • RECRUITMENT & RETENTION • HR OPERATIONS & PLANS

• People-centered Senior SME working at the intersection of HR, IT, Operations, and Planning.

• More than 20 years of Employee Relations experience supporting U.S.-based employee populations.

• More than 5 years of experience as an HR generalist and/or HR Business Partner for large/complex organizations.

• Highly reliable self-starter, partner, and program/project manager: effective independent contributor and team member.

• Uses data and communications to drive strategic/tactical HR innovation and achieve stellar organization-wide HR results.

• Fair/respectful advocate for employees, skilled consensus builder, and expert Labor-Management negotiator.

• Track record of successful HR service delivery for public/private-sector organizations with up to 25K personnel. CORE SKILLS

Accountability

Benefits Administration

Cross-Functional Team Leadership

Cyber Workforce Management

Data Analytics

Employee Relations

HR Compliance

HR Information Systems (HRIS)

HR Management and Planning

Leadership Development

People-Centric Operations

Performance Management

Personnel Management

Professional Development

Recruitment & Retention

Telework and Remote Work

Time Management

Workforce Development

PROFESSIONAL EXPERIENCE

Human Capital Management (HCM) Analyst, Cybersecurity Infrastructure and Security Agency 09/2023 - Present Manage key HCM functions for ~200 civilian cybersecurity employees of the Stakeholder Engagement Division (SED) in the Office of the Chief of Staff of CISA, a Federal agency working to enhance cybersecurity and infrastructure protection across federal, state, and local levels. Continually review and streamline key human capital and business processes. Use Excel and HRIS proficiently. Work remotely.

• Earned two performance-based bonuses and an “Achieved Excellence” performance rating for FY2024. Collaboratively develop, evaluate, and improve complex cyber workforce planning and management issues such as recruiting, hiring, training, and retention policies and procedures, and ensure their alignment with organizational regulations, goals, and directives. Ensure employees have appropriate tools, resources, policies, and procedures. Perform key onboarding and time and record management tasks for assigned employees. Ensure employees have all HCM documentation in place, including performance and training plans.

• SED Telework and Remote Work Coordinator: ensure all new hires complete and comply with all telework and remote work agreements. Achieved 99%+ on-time telework/remote reporting metrics.

• SED liaison with the CISA Office of Human Capital and the Office of Security for all SED detail assignments: update and maintain the SED detailee tracker, manage the completion or extension of all details, and brief senior leaders monthly. Key Impacts:

• Achieved 94%-97% vacancy fill rates: crushed agency goal of keeping vacancy rates below 10%.

• Developed weekly/biweekly reporting procedures for the CISA Chief of Staff and other senior leaders on workforce performance plan status: achieved 98%+ plan completion by deadline.

• Leveraged existing rotation programs to fill critical roles with SMEs and promote staff opportunities.

• Built accountability processes and real-time trackers for hiring managers to fill mission-critical positions.

• Invited to join the Director's initiative Workforce Development Working Group: jointly interviewed senior SMEs and captured career model footprints, educational suggestions, and certification goals for CISA staff.

• Handpicked as SED’s performance management administrator: provided advice and guidance to managers and supervisors on building a strong and effective workforce that complied with CISA standards.

• Featured on the "CISA Workplace Wednesday Spotlight" and on CISA official social media accounts.

• Invited contributor to podcasts and webinars: discussed best practices for transitioning Service Members.

• Member of CISA Working Group building career progression models to help employees plan their careers. Management and Program Analyst, U.S. Army Installation Command, Fort Benning, GA 05/2023 – 09/2023 Human Capital and Workforce Development Analyst: developed, implemented, and evaluated comprehensive HR strategic plans, programs, and objectives for ~4K civilian employees on the nation’s 6th-largest military base. Advised senior leaders on workforce management, goals, training, manpower, budgets, employee relations, and administrative policy and needs. Served as the chief civilian point of contact for all civilian employee issues.

• Recognized as a Workforce Development Contributor: earned a performance-based cash award, 2023. Richard D. Brumfield III 504-***-**** ****.*.*********@*****.*** Resume Page 2

• Positioned Fort Benning as a pilot program location for expanded Civilian Education System opportunities.

• Analyzed and advised senior leaders on faster ways to hire Federal civilians to fill critical job vacancies.

• Recognized by senior leaders for helping to create a new base-wide MS Teams channel: enhanced workforce-wide information sharing and promoted civilian career opportunities.

• Administered a performance management program for 1.2K+ employees; assisted supervisors in creating performance plans, progress reviews, and performance ratings.

• Took a more senior and remote position at CISA in September 2023. Civilian HR Specialist, U.S. Army, 197th Infantry Brigade, Fort Benning, GA 03/2021 – 04/2023 Hand selected as the first Army Civilian Human Resources Specialist for a leading Army training organization with nearly 2K members. Served the HR needs of about 140 civilian staff.

• Led the organization’s successful accreditation with Civilian Leader Development Plan requirements.

• Top-10% civilian performer: received 6 official performance awards, consistently earned the highest annual performance ratings, and won the Civilian Service Commendation Medal in FY2023 and FY2022. Organizational subject matter expert, advisor, and primary trainer to Rating Officials and Senior Managers on DOD Civilian Personnel Management System (DPMAP), incentive awards, Collective Bargaining and Master Labor Agreement guidance, FMLA, Paid Paternal Leave eligibility, tours-of-duty, and furlough coding

• Developed the Civilian Professional Development Class to enhance Army civilians’ career progression.

• Created multiple MS Teams channels to enhance communication across the organization on all HR topics.

• Trained civilian supervisors: drove ~50% increase in training course completions and report timeliness.

• Authored enterprise-level policies on select Army Civilian HR management and training initiatives.

• Facilitated Labor-Management negotiations and helped build consensus on complex workforce issues.

• Led organization-wide recruiting and position description validation and classification functions.

• Spearheaded a force restructure initiative presentation: facilitated the reallocation of $1.5M+.

• Advised senior leaders on a $110K budget used to fund civilian employee recognition awards. Regional HR Generalist / Manager, Job Options, Inc, Columbus, GA 02/2019 – 02/2021 Selected from 175+ applicants to serve as an “HR of One”: led HR operations for the second-largest account of a non-profit organization, including full cycle recruiting, FMLA and LOA determinations, official investigations, payroll verification, promotions, performance reviews, benefits, employee union relations, operational analysis, and reporting.

• Grew Veteran hires by 20%+, filled 98%+ of staffing requirements, and cut turnover/attrition rate to 24%<.

• Streamlined onboarding practices: reduced hiring time by 50%, from 75+ days to approx. 37 days.

• Harvested $10K in annual savings by reengineering plan and budget for the uniform replacement program.

• Served as the primary trainer for managers during organization-wide implementation of KRONOS HRIS.

• Primary facilitator for ADA/FMLA employee requests. Ensured office compliance with GA state law. Repeatedly trained management on FMLA criteria and legal requirements.

• Led all investigations of employee claims of misconduct, inappropriate behavior, time theft, workplace discrimination, etc. The HR Director adopted my investigative and reporting procedures as the standard for investigations.

• Created/implemented executive training and professional development courses through a Distance Learning portal.

• Coordinated/managed medical readiness compliance requirements for 130+ employees during the pandemic.

• Represented the organization in all GA, FL, and VA State Department of Labor unemployment claims. HR Specialist, U.S. Army, domestic and international locations 10/1996 – 12/2018 Honorably served in a wide range of HR positions: Senior Recruiter, HR Chief of Operations, Assistant Executive Officer to Commanding General, Project Manager, Data Integration Specialist, and HR Technician. Promoted to a Senior Technical Advisor and was repeatedly decorated for superior service in Iraq, Afghanistan, South Korea, and elsewhere. Continually handpicked for leadership roles: advised multiple U.S. Commanding Generals of all U.S. Forces in Afghanistan on Department of Defense, Special Operations, Joint Activities HR related issues, policies, regulatory guidance (Classified up to TS-SCI level). EDUCATION AND SELECT PROFESSIONAL DEVELOPMENT

Associate’s Degree, General Studies, American Military University, 2014; OPM Classifiers Basic Course; DoD Civilian Education System Basic and Intermediate Courses, Phase 1 and Phase 2; HR Training for Supervisors; Action Officer Development Course; Manager Development; Supervisor Development; Six Sigma and Lean: Foundations and Principles; Six Sigma White Belt; HIPAA Security / Privacy Rule for Business Associates; Workplace Harassment Prevention for Managers; HR Technician Basic and Advanced Course. Professional Affiliations: SHRM; Warrant Officer Association; Military Officers Association of America.

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