Entry-Level Security Guard
Resume:
Jilliann Thomas
New York, NY *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Kent security guard
Kent Security Services-New York, NY
February 2023 to May 2025
• Patrolled assigned areas to ensure the safety and security of premises
• Monitored surveillance cameras and alarm systems, promptly responding to any suspicious activity or emergencies
• Conducted thorough inspections of vehicles, bags, and personal belongings to prevent unauthorized items from entering the premises
• Maintained accurate logs of all incidents, accidents, and daily activities
• Collaborated with law enforcement agencies during investigations and provided necessary information or evidence as required
• Implemented access control measures by verifying identification credentials of individuals entering restricted areas
• Responded quickly to medical emergencies by administering first aid and contacting emergency medical services when necessary
• Performed regular checks on fire extinguishers, alarms, and other safety equipment to ensure proper functioning at all times
• Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
• Successfully prevented XX theft incidents through vigilant monitoring techniques
• Escorted employees or visitors when requested for their safety or protection purposes Floor and decor
Command Service-Brooklyn, NY
February 2023 to February 2025
• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the company’s car topper program.
• Demonstrate knowledge and comply with the company’s phone answering standard operating procedures (SOP).
• Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
• Obtain the required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Comply with the company’s safety standard operating procedures for lifting practices.
• Be an expert in all product knowledge and assist customers with product questions and selections.
• Clean and stock products according to Floor & Décor’s brand standards.
• Act and work in a manner that is consistent with the company’s core roles. Cocktail Waitress
Waldorf Astoria Hotels & Resorts-Queens, NY
March 2022 to February 2025
• Managed a large section, efficiently processing orders and ensuring timely delivery, maintaining a high level of service quality.
• Demonstrated extensive knowledge of cocktail preparation and wine service, catering to discerning clientele.
• Collaborated with bar and kitchen staff to ensure seamless service and a positive guest experience.
• Delivered personalized beverage service to guests in a fast-paced, upscale hotel setting.
• Maintained a professional and courteous demeanor while handling a high volume of orders.
• Accurately processed transactions and managed cash handling, ensuring efficiency and accuracy.
• Cultivated strong rapport with guests, resulting in repeat business and positive feedback. Housekeeping
Holiday Inn-Brooklyn, NY
February 2021 to September 2024
• Maintained and updated lists on vacant rooms that required housekeeping attention before the arrival of their next occupants.
• Assigned duties included restocking hotel rooms, cleaning windows, tracks, and bathroom surfaces, polishing all furniture and silverware, removing trash and replacing trash bags in assigned rooms, inspecting all room equipment, and reporting on maintenance issues.
• Coordinated the delivery of extra room furniture, beddings, linen, and towels per guest requests. Security Guard
Allied Universal-Bronx, NY
May 2019 to September 2024
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Answer telephone calls to take messages, answer questions, and provide information during non- business hours or when switchboard is closed.
• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Answer alarms and investigate disturbances.
• Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
Cashier/Sales Associate
Target-New York, NY
March 2021 to April 2022
• Provided great customer service and answered any questions they had, Use sales tactics to reach a goal of selling red cards,Stocked food and accessories, Carefully handled transactions.Trained new employees on the cash register Provided great customer service. Parks and Recreation
Parks and Recreation, Dept of-Long Island City, NY February 2019 to August 2021
Responsible and accountable for delegating daily activities to Parks Maintenance Summer Staff, Responsible and accountable for general maintenance, cleanup duties and safety checks associated with various Township owned lands and facilities, Operate light vehicles, commercial mowers, tractors, small grass cutting/hedge trimming machinery, power tools, radio communications equipment and other specialized seasonal maintenance equipment assigned by the Manager in accordance with Township policies and procedures, Responsible and accountable for providing general information to the public and assisting them with their concerns and complaints when possible, Assist with construction and landscape projects, Move supplies, picnic tables and equipment as directed, Clean washrooms, vault toilets, showers and other public use areas, Collect and dispose of garbage and litter as directed. Package Handler
Ups-New York, NY
September 2018 to January 2020
Preparing orders by processing requests and supply orders, pulling materials, packing boxes placing orders in the delivery van by completing preventive maintenance requirements, collecting stock location orders and printing requests. Maintaining quality service by following organization standards. Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat; cleaning shipping supply area; complying with procedures. Completing reports by entering the required information. clerical worker
foot locker warehouse-Harrisburg, PA
July 2015 to April 2018
Responsibilities
Well versed in organizing files in chronological, alphabetical and numerical order Demonstrated ability to retrieve any document in a timely manner, Ability to handle invoices Skills Used
Pick, pack and transport orders in a suitable manner, Maintain record controls and stock counts, Stock up merchandise to the sales floor, Help customers and perform carry-in-out, Accumulate floor displays and re-sets
Education
High school diploma in Business
prospect heights educational campus-Brooklyn, NY
September 2006 to June 2010
Skills
• Typing
• Sales (5 years)
• Communication skills (7 years)
• Pricing
• Working with people with developmental disabilities
• Security (5 years)
• Microsoft Excel
• Childcare
• Customer service
• Marketing
• Surveillance
• Food handling
• Fashion styling
• Cash register (5 years)
• Clerical experience (2 years)
• Computer skills
Certifications and Licenses
First Aid Certification
Guard Card
cpr certification
Class D Security
Additional Information
Exceptional office management and skills
Excellent time management and organizational skills Team member that brings responsibility and dedication to tasks Superb ability to communicate effectively both written and orally Skills:
Type 40 WPM Operates Office Equipment
Microsoft Office Suite Organizational Skills
Communication Skills Cashier
Contact this candidate