Customer Service Newport News

Deonta Parham

757-***-**** ️ ***************@*****.*** Newport News, VA 23606

Professional Summary

Dependable and compassionate worker with experience in childcare, housekeeping, and janitorial services. Proven ability to maintain safe, clean, and welcoming environments for children and families. Strong skills in communication, teamwork, problem-solving, and behavior support. Passionate about helping others and ensuring high standards of cleanliness and care.

Skills

- Child Development Principles

- Classroom Management

- Behavior Modification

- Customer Service & Complaint Resolution

- Team Collaboration & Problem Solving

- Effective Communication

- Conflict Resolution

- Online Learning Platforms

- Creative Teaching Strategies

- Mindfulness & Emotional Support

Experience

Housekeeper / Houseman

Christine Cleaning Company – Paterson, NJ

10/2021 – 01/2025

- Performed daily room cleaning and upkeep including vacuuming, dusting, and sanitizing.

- Assisted with delivering linen, towels, and guest amenities to housekeeping staff.

- Maintained cleanliness of public areas such as lobbies, hallways, and elevators.

- Handled light maintenance tasks like replacing light bulbs and unclogging drains.

- Transported trash and soiled linens to appropriate collection areas.

- Reported maintenance issues and safety concerns to management promptly.

- Responded to guest requests and ensured a high standard of cleanliness and service.

Janitorial Warehouse Worker

Christine Cleaning Company – Paterson, NJ

01/2021 – 02/2025

- Operated forklifts and pallet jacks to move freight and inventory.

- Labeled and packaged items for shipping.

- Maintained clean and organized work areas to ensure safety and efficiency.

- Tracked inventory using scanning equipment and organized warehouse layout.

- Handled incoming and outgoing shipments and ensured accurate documentation.

Childcare Volunteer Teacher

NJ Public Schools – Paterson, NJ

09/2024 – 01/2025

- Supervised and guided children in a classroom setting.

- Supported lesson plans and helped with classroom transitions.

- Read stories and facilitated learning activities.

- Provided emotional support and reinforced positive behavior.

Education

High School Diploma

Heritage High School – Newport News, VA

Graduated: 06/2023

Contact this candidate