SOPHIA HICKS
Fort Worth, United States *****
601-***-**** - ***********@*****.***
PROFESSIONAL SUMMARY
Dynamic and results-oriented professional with extensive experience in office administration and data management, notably at Ready2Roll Transport.Excelled in maintaining records with a high degree of accuracy and efficiency, enhancing billing accuracy by diligently reviewing invoices. Skilled in verbal communication and team collaboration, consistently delivering error-free reports and contributing to improved financial accuracy.
SKILLS
• Data entry
• Maintaining records
• Data management
• Verbal communication
• Team collaboration
• File organization
• Records management
• Word processing
• Filing systems
• Office administration
• Document scanning
• Typing speed
• Office management
• Inbound calls
• Bookkeeping support
• Billing and coding
WORK HISTORY
09/2019 to 05/2025 Office Clerk
Ready2rolltranspor
Provided clerical support to company employees by copying, faxing, and filing documents.
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• Responded to inquiries from callers seeking information. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
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Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
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Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
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05/2013 to 09/2019 Data Entry Clerk
Propak Logistics – Canton, MS
• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents. Scanned documents and saved in database to keep records of essential organizational information.
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• Entered data into various computer systems accurately using Microsoft Office Suite.
• Verified accuracy of data entered into system to produce error-free reports. Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.
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05/2011 to 05/2013 Billing Clerk
Cahaba Healthcare – Ridgeland, MS
• Executed billing tasks and recorded information in company databases.
• Verified accuracy of billing data and corrected discrepancies. Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
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Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
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Handled account payments and provided information regarding outstanding balances.
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Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
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• Managed invoicing and payment processing operations. 01/2007 to 04/2013 Data Entry Clerk
Vital Records Control Inc. – Jackson, MS
• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents. Scanned documents and saved in database to keep records of essential organizational information.
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Entered data into various computer systems accurately using Microsoft Office Suite.
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• Verified accuracy of data entered into system to produce error-free reports.
• Sorted documents and maintained organized filing process. Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
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EDUCATION
05/1986 High School Diploma: Basic
Canton High Scool - 529 Mace St