Team handling skills, communication and transction monitoring skills
Resume:
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Education
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**************@*****.***
Kolkata
Address
Anamika Das
R i s k A n a l y s t / Q u a l i t y
A n a l y s t / S e n i o r P r o c e s s E x e c u t i v e To give the best in professional pursuit for the overall benefit and growth of the company. Ready to face professional challenges with smart solutions and keeping work ethics in place.
Work Experience
Performed thorough reviews of KYC analysis to ensure compliance with regulatory standards.
Conducted risk assessments on international payments and transaction activities.
Monitored transactions for potential fraudulent activity and escalated findings as necessary.
Analysed data to identify trends and recommend process improvements in fraud detection.
Did error analysis and took session to enhance knowledge of the reviewers.
Front Desk Operator
Customer Support Executive
Risk Analyst
Oct 2021 - Feb 2023
Company Name - Lifeline Diagnostic, Siliguri, West Bengal Company Name -Fusion, Kolkata, West Bengal
Company Name - Wipro, Hyderabad
Royal Global University - Guwahati,
Assam, Graduated in the year 2019
Liberal College of Science - Imphal,
Manipur, Graduated in the year 2016
Master of Science
Bachelor of Science
2019
2016
English
Hindi
Bengali
Language
Feb 2023 - Feb 2024
Company Name - Wipro, Hyderabad
Got Promoted As - Quality Analyst
Reviewed client accounts for risk exposure and potential fraudulent activities.
Assisted in onboarding new clients by verifying information and conducting thorough KYC checks.
Analyzed transaction data to detect patterns indicative of financial crimes.
Collaborated with teams to investigate account takeovers (ATO) and GAIA takeovers (GTO).
Conducted periodic audits of transaction monitoring process to ensure compliance.
Developed reports summarizing findings and recommended actions to mitigate risks.
Engaged in continuous learning to stay updated on industry regulations and fraud trends.
Identified and analyzed red flags in transactional data, leveraging advance analytics and pattern recognition to detect potential fraudulent activities.
Led end to end KYC procedure incorporating tracer analysis and transaction to identify and mitigate fraud risks across customer journeys, improving fraud detection.
2013
HSC
D.A.V Public School, Imphal Manipur
Completed HSC in the year 2013
2011
SSC
Guru Nanak Public School - Imphal,
Manipur, Completed SSC in the year
2011
Interests
Feb 2024 - Oct 2024
Company Name - Cognizant, Hyderabad
Resolve inquiries received for level 3 and 4 accounts through our services portals and system.
Updating profiles to Networking, Relational and Ownership of retail, IRA, NON-IRA, 529 mutual fund accounts and other mutual funds. Reconcile holdings file between Edward Jones, client accounts and 529 mutual fund accounts.
If there is negative balance in holding page of client account and Edward jones account, then reconcile the entire transaction history and clear the out of balance from accounts.
Liaised with branches to addressed inquiries regarding client accounts, adjusted client on the sub accounting platform.
Researched and resolve dividend and internal transfer discrepancies via Salesforce tickets and internal rejection reports. Compute and correct tax withholding changes on client accounts. Review validates and approved CDSC waivers and reversals
Investigate and resolve inquires receive from brokers and sales assistants regarding policies and procedures relating to mutual funds rejections
(SURPAS Transfer rejects, short balances and Dollar transfer. Can access all external applications of clients BNY Mellon, SURPAS, 529 quick view holdings, DST Vision, Active advisor to check client profile and to create new accounts.
Senior Process Executive
Singing and Music
Teaching and Reading
Declaration
I hereby declare that all the details furnished above are true to the best of my knowledge and belief.
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