Network Specialist Quality Assurance

Mustafa Ayaz

888-***-**** *******@*****.***

Network Specialist

Dedicated Network Specialist with experience managing Cisco products & Telecom Infrastructure Design for five Fortune 500 organisations Telus, Bell Canada, Celestica International, AT & T, British Telecom, and ITI, along with Saudi Telecom. Extensive work with Alcatel-Lucent, Cisco, Siemens, Ericsson, Huawei and ZTE range of Products.

Proven skills in problem solving, communication, balanced decision-making, and team leadership.

Key Skills

Strategic Planning Process Improvement Leadership Project Management Training Problem Solving Quality Assurance Risk Management Failure Analysis Technical Support Systems Design

Technical Skills Overview

Worked on the cutovers of Alcatel-Lucent, Siemens, Ericsson, Huawei’s switching and transmission networks together with its integration with the existing Telecom networks. From Mapping, Designing and implementation stages of circuit work orders for landline, wireless and Data networks for its end-to-end connectivity until the circuits are activated.

Transmission using among other tools fibre optic technologies, SDH/SONET STM-1,4,16( OC-3/12/48/192) in BLSR, MS Spring, UPSR, DWDM, GbE, Ethernet, ATM, E1/T1, E3/T3.

Network monitoring tools Orion, HP Open View HP OVPI, Remedy Ticketing system in NOC environment.

Configure H323, SIP and MGCP Voice gateways and End-to-end implementation of Unified communication infrastructure for multiple locations. Configuration and maintenance of ISP’s SIP trunks.

Configure VOIP dial-peers, Route patterns, route lists, Hunt Lists, Translation patterns, Inter cluster trunks, SRST, Toll bypassing and QOS traffic shaping.

Identify customer needs, interpret and evaluate system and IP telephony network requirement.

Familiar with ITU, IEEE and other International Standards applicable to Telecom fields ITL v3 certified.

Professional Experience

Telus International, Toronto, ON, Canada 2015 - Present

Network Specialist

Work with Telus International, in Assurance and NOC for a wide range of technologies including routing and switching, wireless technologies, voice and video, SD-WAN,SDN, SDH/SONET transmission, MPLS, ATM, DHCP, DNS, different products of Cisco, Alcatel-Lucent, Juniper, GCP, AWS cloud products.

Worked with Cisco, Alcatel-Lucent, Juniper and wide range of telecom project accounts. Created integration failures database for the different groups and it root cause analysis. Streamlined the ability to trouble-shoot functional testing and integration issues during rollover projects during the lift and shift to cloud.

Integrated Call Manager, Unity Connection. Implementation of Call manager Express and Unity Express Implementing, designing and troubleshooting Cisco solutions such as Cisco 4.x,5.x, 6.x, 7.x, 9 x, CME 9.x, Cisco Unity 5.x, 9.x, Unity Connection 9.x, Cisco Unity Express, Cisco Unified Presence.

Configure IP phone services and Call admission control with gatekeepers.

Configuring Static, Dynamic NAT, frame relay connection and Routing Protocols RIP, IGRP, EIGRP, OSPF, BGP and VOIP Protocols H323, MGCP, SCCP, SIP.

Integrated Alcatel-Lucent’s, Cisco, Juniper IP, CORE (ATM/POS/MPLS), EDGE, ESC, GIGE, SIP trunks, Ethernet, Multi rate 8,16 T1/E1 ranges of switching and transmission products.

Implementing WAN, Data/Voice and Video deployments as per the orders.

Support the Call Manager, CUE, UCCX, CUBE, IPCC, 99XX and 79XX, 7K, 5K, SAN storage range of products.

Deployment of Meeting Place Express, Unified Presence patches and Vendor order changes (VCOR) and identify the security patches (BASH), ESXi, vSphere, Microsoft products, Server 2012, upgrades and coordination with the professional services group.

Using sophisticated test and measurement instruments simulated ‘live traffic’ environment, identifying and addressing launch stage issues and assuring quality and reliability of products as designed in lab for the real environment as per the customer’s requirements (SIAT).

Ensure conformity to the ITIL process & procedures. Involved in the clients’ meetings concerning future upgrades and requirements including complex Moves/add/changes and migrations on multisite/cluster.

End to end QOS implementation for Voice and Critical Applications, Traffic shaping and bandwidth assurance.

Maintain network hardware and software, analyze problems and ensure the availability of network.

Performed key bridging consultancy role between IT vendors in hardware equipment and software procurement and clients on IT/Telecom projects, delivering wide range of technically sound and economical solutions for this group globally.

Saudi Telecom, Ministry of Telecommunications & IT, Riyadh, Saudi Arabia

Network Operations / Technical Support Specialist

AT &T (Lucent Technologies) International Inc., Riyadh, Saudi Arabia

Network Integration Engineer, (Bell Labs Innovations)

British Telecom, Riyadh, Saudi Arabia

Data Communication Engineer

Education

Bachelor of Electronics Engineering

Recognized by University of Toronto, Canada

Successfully completed certifications in: CCNA, CCNP, ITIL v3, CCIE Collaboration.

Certifications

Completed several Networking routing and switching, hardware and software courses UNIX and C-language Wireless networking Data Center Structured cabling Splicing Microsoft products Servers Virtualization

Contact this candidate