Office Assistant Manager
Resume:
RESUME
Catherine D. Minna
Springfield, Ohio 45503
Objective
To secure a challenging position with an established organization that will allow me to contribute and grow using the skills I have developed. Computer Experience
Proficient in many forms of computer applications including: Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint Microsoft Outlook and various other office applications.
Office and Clerical Experience
I have a well-established clerical, secretarial and administrative background and I am proficient in all types of office procedures and practices. Work History
Stalder Spring Works
Office Assistant 2023 - 2025
Job started with Express 12-5-23. On 1-1-24
Stalder Spring Works hired me. The position i held was as an assistant to the office manager. I assisted with general office duties, chief among those is data entry. I entered daily shipping reports and entering shipping figures into a spreadsheet. I also scanned accounting documents into the appropriate files in Microsoft Office.
Retired 2019 - 2020
Although retired, I held a PRN position of Patient Safety Companion, as well as covid screener, taking visitors and outpatients temperatures, and covid testing for pre-operative patients, staff and nursing home residents. Mercy Health Urbana Hospital, Urbana, Ohio
Administrative Assistant 2015 – 2019
I was the assistant to the president of Mercy Health Urbana Hospital. I scheduled appointments, and maintained the president’s calendar. I scheduled the use of all meeting and conference rooms in the hospital. I was the liaison between the president and community leaders. I maintained files for the various community support and sponsorship projects on which the hospital was involved. I submited check requests for all invoices received by the hospital from all outside vendors. I coordinated conference calls, video calls, mobile networking and other technology. I planned and coordinated special events within the hospital including tours of the facility, catering both from the hospital dietary department or from outside vendors. I managed preparations for all meetings. I Performed and coordinated basic office duties such as sorting and distributing mail, copying, filing, faxing, completing forms. I ordered all office supplies and certain medical supplies as well. I developed relationships with internal and external contacts.
Springfield Regional Medical Center, Springfield, Ohio Patient Access Team Lead (2014-2016)
I submitted statistical reports pertaining to all areas of registration within the scope of CMHP. I have trained in numerous areas of registration practices. I was responsible for being on call on a rotating basis and covering open shifts as necessary. I assisted in supervising a staff of approximately 34 individuals. I adhered to all aspects of proper associate behavior and required the staff to do the same. I have extensive patient contact and I was always aware that these patients need medical care. I greeted all patients I encountered as if they were members of my own family. I completed all registration processes with speed and accuracy. I practiced appropriate language and listening skills. I held all patient information in strictest confidence. Med Assist Plus Patient Advocate (2007-2014)
I served as a physician/patient advocate. I was responsive to my patients, who are in need of assistance. I treated each of them with dignity and compassion. With every patient encounter, I took responsibility for seeing the process of obtaining their medication through to the desired result. I completes and submitted paperwork required by pharmaceutical companies to obtain medication through their indigent programs and I maintained complete records and files on all program patients. I practiced appropriate language skills, listening skills and phone etiquette. I held all patient information in strictest confidence.
Patient Safety Companion (2010-Current)
This was a prn float position. I assisted the nursing staff by staying with patients who might be likely to fall or in some way harm themselves. I treated each patient with compassion and dignity. I engaged them and made sure they did not remove their tubes, catheters, leads, etc. Dementia patients’ need this service, as well as patients who have attempted suicide or have overdosed on medication and street drugs. Mercy Medical Center, Springfield, Ohio
Care Management Secretary (2005-2007)
I preformed secretarial and clerical duties to assist the care management staff. I took minutes at various departmental meetings, transcribed those minutes and distributed the information to all attendees of those meetings. I ordered all office supplies used a two bin inventory system to assure the necessary items were always in stock. I arranged meeting rooms and catering. I assisted in utilization review and charted change of patients’ status. I faxed patient information to various insurance company case managers as needed to support our care management staff. I adhered to strict confidentiality regulations.
Style Crest, Inc., Fremont, Ohio
Corporate Receptionist (2003-2005)
I answered incoming calls, greeted guests and visitors. I monitored and distributed incoming faxes, accepted express packages. I maintained current phone lists and phone procedures. I collected and distributed weekly and quarterly sales reports and maintained the administrative calendar.
***The above resume reflects my job experience during the last 10+ years. I worked at Mercy Medical Center in several capacities from 1998 to 2002, H R Assistant, Medical Staff Secretary and Care Management Secretary.
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