Health Care Customer Service
Resume:
Patricia Bolack
Director of Nursing - Blaire House of Worcester
Cape Canaveral, FL
*******************@***********.***
Work Experience
Director of Nursing
Blaire House of Worcester - Worcester, MA
September 2018 to August 2019
Director of a 75 bed Alzheimer/Behavior building
Maintains and implements nursing policies and procedures in compliance with state and federal regulations
Promotes teamwork, mutual respect and effective communication Promotes customer service and hospitality
RN Unit Manger
Beaumont of Northboro - Northboro, MA, US
September 2015 to May 2018
Managed a 40 bed Alzheimer's Unit
MDS, payroll and scheduling duties in addition to running of the unit RN Unit Manager
Millbury Health Care - Millbury, MA
August 2013 to August 2015
Managed a 60 bed long term care unit & Weekend supervisor RN Assistant Director of Nurses
Kindred Health Care
September 2009 to August 2013
Assist D.O.N and assume role in her absence
120 bed SNF building
RN Acute Care
St. Vincent Hospital - Worcester, MA
February 1989 to June 1996
Oncology, ICU, and float pool
Education
Associate in Registered Nurse
Quinsigamond Community College
1988
Nursing Licenses
RN
Expires: July 2020
State: FL
RN
Expires: 2020
State: MA
Skills
• RN
• Nursing Home
• Skilled Nursing
• Rehab
• Med Surg
Certifications and Licenses
BLS,
Additional Information
7/1/2019
To Whom It May Concern
I am thrilled to write this recommendation letter, on behalf of Patricia Bolack who is in the process of applying for a nursing manager opportunity with your organization. I have known and worked closely with Patricia over the last year. We have interacted on a professional, social and business level. Patricia is vibrant and energetic, consistently pleasant, thoughtful and always a pleasure to work with. Patricia is personable, conscientious of others and gets along with everyone who crosses her path. She is hardworking and will do what it takes in her capacity to complete a task assigned to her or learn new skills. Patricia shows integrity, trustworthiness in all her deeds. For as long as I have known Patricia, when she takes on a task, goals are set and achieved. Not only does she complete tasks efficiently, but also gets them done before due date/time. Patricia has been very attentive and caring towards the resident's needs in this facility and will go above and beyond to make certain that all residents are comfortable. I would not hesitate to recommend her to any position that she wishes to pursue. I would be happy to give more information if needed. I can be reached at 508-***-**** extension 3300.
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