Accounts Receivable Retail Sales

KRISTY JONES

*** *********** ******, **********, ** 21903 · 443-***-****

*************@*****.***

I seek challenging opportunities where I can fully use my skills for the success of the organization and my own personal growth.

EXPERIENCE

DATES FROM OCTOBER 2006 – TO PRESENT

MANAGER, MyEyedr

Oversee all aspects of operations including retail sales, medical insurance claims, and medical practice management.

Produces schedule, optimize staff and patient flow using smart scheduling.

Oversees all factors of office accounts receivable.

Analyze reports to benchmark office sales and costs.

Responsible to meet office budget goals for sales and key patient indicators.

Monitors staff timekeeping and complete payroll processing.

Responsible for maintaining office inventory levels and reducing shrink.

Interviewing, hiring, and training of all office staff, and perform employee performance reviews.

Ensure patient satisfaction and loyalty, and resolve all patient concerns.

OPTOMETRIC TECHNICIAN, MyEyedr

Perform all pre-tests before patient sees the optometrist.

Operate clinical testing equipment and maintain all patient medical records in their chart.

Training patients on insert and removal of contact lenses. Process all Contact Lens orders.

Sterilizing and stocking exam rooms, ordering medications such as drops. Calling in prescriptions to local pharmacies.

PATIENT SERVICES COORDINATOR, MyEyedr

Maintain patient flow during operating hours.

Scheduling appointments, preparing patient charts, and maintaining the integrity of the OD schedule so that patients are seen on time and prepared.

Verification of all medical and vision benefits prior to patient visit to the location.

Educating patients to the benefits of retinal imaging as an optional part of the pretest process.

EYEWEAR CONSULTANT, MYEYEDR

Helping patients choose eyeglass frames, and tailor them to the patient's prescription needs.

Increasing sales through education, and discussing best options for lens choices

Able to adjust frames to patient specific needs.

EDUCATION

JUNE 2001

HAVRE DE GRACE SENIOR HIGH SCHOOL, HAVRE DE GRACE, MD

SKILLS

Medical billing and coding

Office 365

Interviewing and Hiring

Patient Scheduling

Electronic Health Records

Workforce Management

ACTIVITIES

Motorcycle riding and leisure time with friends and family.

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