Brand Ambassador/ Bartender
Resume:
SAMANTHA
HERNANDEZ
**********@*****.***
Round Rock, TX 78681
Dynamic Digital Content Creator with a proven track record in enhancing brand visibility and fostering customer engagement through innovative content strategy and effective relationship building. At my previous role, I significantly increased viewership and engagement rates by leveraging skills in video production and communication. Demonstrated leadership in team collaboration and creative solutions development, achieving notable brand loyalty improvements. PROFESSIONAL SUMMARY
SKILLS
• Customer Engagement
• Effective Relationship Building
• Video Production
• Content strategy
• Social media
• Photography
• Creative Solutions Development
• Communication
• Leadership
Austin Community College
Austin, TX • 05/2024
Associate in Business
Vista Ridge High School
Cedar Park, TX • 05/2021
High School Diploma
EDUCATION
Food handler
TABC
Food Manger
CERTIFICATIONS
Digital Content Creator
Austin, TX • 08/2023 - Current
Entry Level Brand Ambassador
Austin, TX • 08/2022 - Current
Assistant Manager
Georgetown, TX • 08/2022 - 09/2023
PROFESSIONAL EXPERIENCE
Enhanced brand visibility by creating engaging digital content across various platforms.
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Produced high-quality video content that effectively communicated brand messaging and increased viewership.
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Utilized a variety of multimedia formats in digital storytelling efforts to increase reader interest.
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Developed visually appealing graphics for social media, resulting in higher engagement rates.
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Improved brand visibility by engaging with customers at events and promotions.
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Promoted product awareness through effective communication with potential customers.
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Increased customer engagement with social media interaction and promotional events.
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Strengthened brand loyalty by delivering exceptional customer service and product knowledge.
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• Built relationships with clients to enhance customer satisfaction. Supervised day-to-day operations to meet performance, quality and service expectations.
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Maintained a clean, safe, and organized store environment to enhance the customer experience.
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Developed strong working relationships with staff, fostering a positive work environment.
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Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
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Improved customer satisfaction by addressing and resolving complaints promptly.
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• Managed inventory levels to minimize stockouts while reducing Office Assistant
Round Rock, TX • 03/2020 - 11/2021
overhead costs.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
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Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
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Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
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Expedited document processing with accurate data entry and timely filing.
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Spanish
Native or Bilingual
LANGUAGES
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