Pharmacy and Medical
Resume:
Erica Scott
Memphis, TN *****
**********@*****.***
Professional Summary
I prefer to be contacted via email **********@*****.***. Thank you Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Canvasser
The Equity Alliance-Memphis, TN
August 2024 to November 2024
Canvassing neighborhoods talking to people about the 2024 Election and the candidates. Passing out flyers updating and giving knowledge about the candidates. United Healthcare Customer Service Representative
UnitedHealth Group-Memphis, TN
July 2022 to July 2023
Verification of insurance
Customer care
Update patient profile for portal
Making sure customers understand the policies and procedures with their plan of choice. Updating information before closing year
Scheduling Clerk
Regional one health call center
January 2021 to February 2023
I currently update patient information inbound and outbound calls (up to 130 calls per day), I schedule referral appointments for 32 different clinics, and call to verify appointment dates. Specimen Processor
American Esoteric Laboratories-Memphis, TN
April 2015 to December 2018
Wearing Personal Protective equipment while processing various specimen stool, blood, urine, plasma typing type of specimen and status of disease
Pharmacy Intern
West Clinic Cancer Center
January 2016 to May 2017
I achieve a 3.5 GPA as a 4th Quarter Honor Roll student, I also learned extemporaneous Compounding with several calculations and reconstitutions. I also was awarded student helping student for the 3rd and 4th Quarter attending Concorde career college.
Sales Associate
Charlotte Russe, Inc
October 2015 to April 2017
Cashier
Sales
Cash Handling
Greeting
Inventory stock
Assistant Manager/Sales Associate
Hudson Group
March 2006 to May 2015
As a sales associate I worked my way up the career ladder to a Assistant manager as my task expanded daily I multitasked with my team members to meet our daily quota. Hudson News eventually closed there doors for business inside the Memphis international airport a few years after I was laid off because of budget cuts.
Receptionist
MEMPHIS HOUSING AUTHORITY
April 2004 to May 2009
Completed a daily task of scheduling meetings and setting up conference calls, directing clients and guest as they entered the building, filing, faxing Data entry and answering calls as they came in Education
Bachelor's degree in Psychology
University of Phoenix-Online Campus
August 2008 to May 2013
Pharmacy technician
Concorde Career College-Memphis
Skills
• Medical collection
• Addiction counseling
• EMR systems
• Google Docs
• Microsoft Excel
• Recruiting
• Cold calling
• Childcare
• Computer skills
• Epic
• Phone etiquette
• Data entry
• Pharmacy technician experience
• Manufacturing
• Patient care
• Customer service
• Front desk
• Cash handling
• Security
• Organizational skills
• Time management
• Medical billing
• Intake
• Clerical experience
• Mac OS
• Phlebotomy
• Communication skills
• Writing skills
• Microsoft Word
• HIPAA
• Payroll
• Word processing
• Vital signs
• Clinic
• Computer literacy
• Medical receptionist
• Specimen collection / processing
• iOS
• Microsoft Office
• Pharmacy residency
• Medical terminology
• Customer support
• 10 key typing
• Social work
• Medical office experience
• Cash register
• Extemporaneous compounding (Less than 1 year)
• Typing
• Sales
• Hospital experience
• English
Certifications and Licenses
Driver's License
First Aid Certification
Pharmacy Technician
April 2017 to April 2020
Extemporaneous Compounding
Pill count
Production
Additional Information
After employment at Charlotte Russe industry as a cashier, I decided to pursue a trade in Pharmacy and I registered at Concordecareercollege July of 2017 shortly after my employment at Charlotte Russe. I have several years of experience with dealing with people and there request and situations. I am an asset and necessity entering any business because of my charisma and colorful personality.
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