Administrative Assistant Project Manager
Resume:
Professional Experience
Tax Preparer / Admin Assistant
Richard B. Harris C.P.A.
Pinehurst, NC
Seasonal Position
Feb-April 2024 • Feb-Current 2025
Administrative Assistant, Emergency Dept.
First Health of the Carolinas - Moore Regional Hospital Pinehurst, NC
April 2024 - Jan 2025
Process payroll, New Hire On-Boarding, Personnel Files, Employee Certification Compliance, Ordering Office Supplies, Scheduling & Managing Monthly Departmental Meetings
Administrative Assistant
Total House & Flooring
Southern Pines, NC
Jan - Aug 2023
Temporary, part-time position. I was responsible for processing Accounts Payable, Accounts Receivable, End of Year 1099 tax documents, & monthly account reconciliation. I provided customer support on the showroom floor and over the phone. I managed the customer install calendar which involved working with a group of independent contractors and installers. I processed customer payments that were made over the phone and in person. Provide support to customers that visit the showrosom to select flooring and make other necessary design decisions.
Sr Project Manager & Head of Customer Delivery
Dec 2010 – July 2022
Deep Web Technologies (DWT), An AMPLYFi Company
Santa Fe, NM
DWT develops a web based custom federated search application, that can be configured to search private and public content, depending on the customers needs. I provided customer support to our clients and managed their projects from inception to completion. I worked closely with the client to make sure I Christy Sowell
**********.******@*****.***
309 Pinecrest Court Rd
Aberdeen, NC 28315
Software/Apps:
Basecamp
Jira
Confluence
Trillo
SaaS
Drive
WUSH -
Ticket System
Redmine -
Ticket System
Navision -
Financial
Software
Therap -
Case Mgt
System
MITC-
Timekeeping
System
Vizio
Adobe
Suite
Microsoft
Office
Quickbook
understood their needs and expectations. My goal was to make sure that we delivered a real working solution. I worked with the software developers and engineers, providing them the necessary support while the project was in development.
I left the company as Senior Project Manager and Head of Customer Success. Here are some of the skills and traits that helped along the way:
•Successfully managed around 30 active projects at one time.
● Trustworthy, dependable, and easy to get along with.
● Customer Relations - Successfully built long lasting relationships.Strong organizational skills.
● Delegate tasks when needed.
● Superb communication and organizational skills.
● Recognize when flexibility and change are needed.
● Develop, manage and meet timelines.
● Enjoys collaborating with other departments in a cross functional environment.
● Keeping the team motivated to ensure that we meet our goal.
IT Manager
2008 – 2010
Prospect, Inc.
Lebanon, TN
Managed all IT related business for the agency. The following is a list of job responsibilities:
● Managed a Microsoft Exchange Server 2003, 150 email accounts
● Managed Windows Server 2003, 150 email accounts
● Managed Business Enterprise Server, 35 accounts
● Managed Wireless Devices-100 lines
● Managed Website
● Automatic Timekeeping System-Served as the project manager and
managed software after implementation.
● Case Management System-Served as the project manager and managed
software after implementation.
● Financial Software- Managed software
● Security Cameras and Doors- served as the project manager and managed system after implementation.
● Business Continuity Plan- designed and implemented
● Disaster Recovery Plan-designed and implemented
● Payroll- filled in and processed payroll as needed
● Served as the liaison between outside IT vendors and the agency
● Data Backup
● Installed and managed computer operating systems and applications
● IT Budget
● IT Training- Application Software, Timekeeping System, Case Management Software
EDUCATION
Management Information Systems, Bachelor of Science 2005 University of West Florida, Pensacola, FL
Specialized in the management of information and how it is controlled within an organization, with an emphasis on the managerial aspects of information systems and project management.
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