Business Analyst Project Management

Praveen D

Business Analyst

*******************@*****.*** • 602-***-**** • LinkedIn • Tableau Portfolio

SUMMARY

Business Analyst with around 4 years of experience driving project outcomes, proficient in gathering requirements, and facilitating agile project management to Bridge the gap between stakeholders and technical teams, ensuring clear communication and project alignment. Experience in project management and collaboration tools, proficient in MS Project, MS SharePoint, JIRA, Asana, Microsoft Suite, Google Suite, and diagramming tools like Lucidcharts and Balsamiq. Proficient in data-driven analysis, proficient in data visualization tools like Tableau and Power BI, and skilled in various analytical techniques including cost/benefit analysis, ad-hoc analysis, gap analysis, and SWOT analysis. Experienced in data analysis, market research, competitive intelligence, and process improvement, proficient in SQL, Excel, data visualization tools, and project management methodologies.

EDUCATION

Master of Science in Business & Analytics May 2025

University of Arizona, Tucson, Arizona

Bachelor of Science in Computer Applications Jul 2023

Capital University, Jharkhand, India

SKILLS

Programming Languages & Query Languages: Python (Pandas, Matplotlib, Seaborn), R Programming, SQL

Methodologies: SDLC, Agile, Scrum-Ban, KanBan

Documentation: FRD, BRD, SRS, RTM

Statistical & Predictive Analysis: A/B Testing, Hypothesis Testing, Time Series Forecasting, Data Cleaning & Preprocessing, Descriptive & Inferential Statistics

Project & Collaboration Tools: MS Project, MS SharePoint, JIRA, Confluence, Asana, Lucidcharts, Salesforce, Balsamiq, Microsoft Visio, UAT, Google Analytics

Visualization & Reporting Tools: Tableau, Power BI, Power Query, MS Office (Excel, PowerPoint, Word, Outlook)

Analysis and Design Skills: Cost/benefit analysis, Ad-hoc Analysis, GAP analysis, SWOT analysis, Budget Analysis, Root Cause Analysis, Mockups, Wireframes, BPMN, Process flow, Use Case, Activity, Sequence diagrams

Database: MySQL, SQL Server, PostgreSQL

Soft Skills: Time Management, Product Management, Stakeholder Management, Detail-oriented, Leadership, Interpersonal skills, Communication, Problem Solving, Presentation Skills & Insight Translation, Empathetic Leadership & Team Coordination

PROFESSIONAL EXPERIENCE

Principal Financial, AZ, USA Feb 2025 – Present

Business Analyst

●Executed compelling cost-benefit analyses to senior management, effectively communicating the financial implications of various decisions, resulting in a 65% improvement in the accuracy of investment decisions and increased confidence among stakeholders.

●Gathered product requirements from stakeholders' one-on-one interviews and conducted Joint Application Development (JAD) Sessions with stakeholder panels, enhancing collaboration and ensuring understanding of stakeholder needs.

●Implemented visually compelling Tableau dashboards, translating complex data into clear, actionable insights, enhancing data visualization and storytelling, leading to a 30% increase in stakeholder understanding and engagement.

●Employed and maintained strong relationships with key stakeholders, ensuring clear and consistent communication throughout the project lifecycle, resulting in a 25% reduction in project delays due to communication breakdowns and increased stakeholder satisfaction.

●Performed comprehensive Root Cause Analysis (RCA) to diagnose and resolve recurring system issues, implementing targeted solutions that led to a 35% reduction in operational disruptions and overall system stability.

Dixon Technology, India Aug 2022 – Aug 2024

Business Analyst

●Leveraged SQL to query data, employed Python libraries like pandas for exploratory data analysis, and implemented risk assessment strategies by creating 20+ visualization dashboards using Tableau to conduct ad-hoc KPI analysis.

●Engineered Jira to facilitate communication and collaboration among stakeholders, improving project transparency and reducing miscommunication, leading to a 20% increase in team efficiency and an increase in stakeholder satisfaction with the project communication process.

●Advanced project roadmaps and timelines using Lucidchart, significantly improving project planning and execution, resulting in a 38% improvement in project on-time delivery and enhanced stakeholder alignment.

●Conducted in-depth analysis of user behavior, qualitative feedback, and platform usage metrics across 4 AI-powered SaaS products, enabling data-driven feature planning and development prioritization aligned with business objectives.

●Collaborated closely with cross-functional teams, including engineering, UX design, and product management, to translate complex business needs into actionable user stories, journey maps, and detailed release requirements, ensuring clarity and alignment throughout the product lifecycle.

●Designed and maintained interactive dashboards using SQL and Tableau to monitor key performance indicators related to user activity and retention; generated insights that informed feature iterations, resulting in a 20% increase in user retention over two quarters.

●Led over 200 structured user interviews and usability sessions to gather insights on onboarding experience and feature adoption; designed and executed A/B tests to evaluate flow optimizations, directly improving user engagement and reducing drop-off rates.

Hybrid Software Solutions, India Aug 2021 – Jul 2022

Jr. Business Analyst

●Conducted thorough needs assessments and gap analyses, aligning business needs with strategic objectives, resulting in the successful implementation of initiatives with a projected ROI of 30%, driving significant business growth and enhancing the company's competitive advantage.

●Established and maintained strong relationships with key stakeholders, facilitating effective communication and collaboration throughout the project lifecycle, resulting in a 25% reduction in project delays due to communication breakdowns.

●Analyzed transactional and credit datasets using SQL and Excel to ensure reporting accuracy, support compliance audits, and drive data-informed decision-making.

●Developed comprehensive user documentation, SOPs, and escalation workflows, streamlining cross-functional operations and enhancing consistency across support and development teams.

●Orchestrated ad-hoc analyses to investigate and resolve issues, leading to a 40% improvement in operational efficiency and a reduction in associated costs, resulting in significant cost savings and business performance.

●Actively contributed to Agile ceremonies, including daily stand-ups, sprint planning, backlog grooming, and review sessions, leading to improved velocity tracking and more efficient iteration cycles.

●Cooperated with finance and IT teams to evaluate the financial feasibility of new product rollouts and regulatory compliance initiatives, leveraging cost/benefit analysis to prioritize projects based on projected value, risk, and time-to-implement.

CERTIFICATIONS

Career Essentials in Business Analysis by Microsoft

Gen AI & LLM tuning by Microsoft

Agile Project Management by Atlassian

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