Six Sigma Business Systems

MICHAEL CARVER

**** ****** **** ***** ****, PA **002 215-***-**** *******.******@****.***

O B J E C T I V E

Leadership position with multinational company eager to achieve world-class quality through an integrated Lean Manufacturing and Six Sigma program. Ideal job would involve full global deployment of a new quality paradigm integrating existing quality programs with Lean and Six Sigma. Responsibilities should involve both the program deployments (training, infrastructure, etc.) as well as accountability for bottom line results. E X P E R I E N C E

Director of Continuous Improvement

NATIONAL RAILROAD PASSENGER CORPORATION (AMTRAK) June 2022 – June 2024 Program Manager for PROJECT DRIVE to reengineer continuous improvement at Amtrak Primary architect of Amtrak’s improvement strategy for operations and service delivery Manage all Lean and Six Sigma projects in railroad Service Deliver and Operations Train all Continuous Improvement leaders

Improved Station Performance by 150% in North East Corridor before replacement of fleet and key infrastructure improvements were online

Consulting Master Black Belt

DEFENSE LOGISTICS AGENCY (US DEPARTMENT OF DEFENSE) June 2020 – June 2022 Program Manager for J8 (Finance) Lean Six Sigma Deployment Advise and mentor various agency and military teams to drive meaningful process improvements throughout system

Drive project execution through hands on coaching and occasional project execution (especially analysis) Head of Americas Lean Six Sigma Deployment

ABB, INSTRUMENTATION AND AUTOMATION Jan 2017 – June 2020 Built Operational Excellence for nine manufacturing sites in North and South America Fully deployed Hoshin Kanri Strategic Planning to all North American Manufacturing sites then influenced global deployment throughout business line.

Drove focused application of Lean, Six Sigma, Strategic Planning, and other process improvement technologies in order to ensure ABB can achieve scientific and business goals Delivered 5% EBIT and $24MM Cost Reductions

Consulting Master Black Belt

UNITED STATES POST OFFICE Jan 2015 – Jan 2017

Worked with District, Area, and National Management teams to drive meaningful process improvements throughout system in 178 Post Offices across New York State Drove project execution through hands on coaching and advising of Six Sigma and Kaizen Teams Reduced project cycle time by over 60% in first 30 days Invigorated teams and increased process improvement activity in district by over 80% Instituted process and portfolio management to district, driving focused activities and resulting in improvement of key project cycle time by over 60%

Director of Operational Excellence

TEVA PHARMACEUTICALS – ANESTA Feb 2013 – Jan 2015

Initiated and managed site wide Operational Excellence Deployment in a GMP and DEA regulated plant Delivered $5.7MM in wave 1 transformation benefits within first six months. Increased MTBF and reduced waste on integrated tableting/packaging line Built a Lean Culture which has become self-perpetuating and draws influence from local best in class companies Tripled output of plant within first 90 days then moved plant offshore further reducing cost per unit produced VP Re-Engineering

PHH CORPORATION 2010 - 2013

Led business transformation resulting in $180MM hard cost reduction ($60MM/year for 3 years). Introduced of Lean, Six Sigma, and Theory of Constraints across the corporation to drive processing efficiencies. Instituted rigorous Project and Portfolio management for continuous improvement activities. Trained and certified 25 new LSS Champions and 127 new Black Belts in Lean and Six Sigma. Director of Quality

EVERITE MACHINE PRODUCTS 2007 -2010

Instituted Toyota Production methods in both custom and contract manufacturing facilities. The end result of this transformation was both increased acceptance of quality at our primary customers as well as 2% increase in EBITA.

Off-shored manufacturing facility from Philadelphia, USA to Shanghai, PRC and within 6 miles of end customer. Started production in PRC with improved overall product quality, 40% reduction non-labor expenses(transportation), and 15% lower overall overhead (mostly labor). Reduced overall factory footprint by 65% while increasing output by 15% through use of Toyota Production methods. VP Lean Six Sigma

WOLTERS KLUWER HEALTH 2005-2007

Initiated and rolled-out a full Operational Excellence program with emphasis on generating organic growth and productivity following extensive restructuring. Deployed integrated Lean Six Sigma to all businesses with Wolters Kluwer Health operations in the USA, New Zealand, Germany, Spain, United Kingdom, and the Netherlands. Developed a staff of Master Black Belts and a training team who drove sustainable cost improvements and revenue growth which exceeded $20MM EBITA each year. Trained and certified (ASQ) 50 new Black Belts all of whom completed projects within the first 6 months after training.

Reduced publishing cycle time by over 90 days, reduced order to delivery cycle time by 25%, reduced scrap by 75% Global Director of Lean Six Sigma

ABBOTT LABORATORIES 2003 - 2005

Implemented a world-class Business Excellence program (DMAIC, Lean Manufacturing, and DFSS) into Abbott Diagnostic’s business within the confines of GMP and FDA oversight. Responsible for $40 million restructuring and realignment of Lake County Manufacturing processes. Responsible for year/year cost of poor-quality reductions netting in excess of $20 million annually Implemented Global Lean Six Sigma training and development for Green, Black, and Master Black Belts Improved product availability from 45% to over 95%, reduced CAPA cycle-time by over 150 days, eliminated manufacturing WIP exceeding $60MM.

Collaborated with regulatory team to deliver documentation sufficient to convince FDA to lift consent decree with a finding of “substantially compliant.”

Director of Lean Six Sigma

UNION PACIFIC RAILROAD 2001 - 2003

Collaborated with Board of Directors to scope and plan an appropriate and controlled rollout of Six Sigma and the Toyota Production System.

Drove “Zero Headcount” Lean Deployment in partnership of the Brotherhood of Locomotive Engineers (union). By redeploying our resources rather than furloughing them, we achieved an increase in new business revenue Worked with Bellevue University, developed distributed e-learning Six Sigma courses to meet the needs of company Black Belts not able to return to headquarters for training resulting in a reduction in training expenses.

Sr Six Sigma Master Black Belt

GENERAL ELECTRIC PLASTICS (NETHERLANDS) 1997 - 2001 Provided global project oversight for key GE suppliers in engaged in Six Sigma productivity projects. Developed advanced Six Sigma training and applications for service applications. Provided global training of key GE suppliers in the Six Sigma and Lean Manufacturing processes. Trained and mentored over 2300 Six Sigma Black Belts in Europe, Asia, India, Australia and N. America. Managed external productivity and Six Sigma projects resulting in annual cost avoidance and savings exceeding

$18 million annually.

Supervisor - Human Resources

TEXAS INSTRUMENTS – DEFENSE SYSTEM ELECTRONICS GROUP 1992 - 1997 Provided technical support to manufacturing operations for advanced weapon and semiconductor manufacturing. Team member on successful bid by TI DSEG to win Malcolm Baldrige National Quality Award. As Certified Six Sigma Black Belt and Certified Cycle Time Black Belt. Employed Lean Manufacturing and process flow improvements resulting in 100,000 ft2 reduction in Missile Fab footprint, 50% increase in production throughput, and 90% reduction in volatile chemical emissions. Research Associate (fellow) Crystallography

HOWARD HUGHES MEDICAL INSTITUTE 1990 -1992

Graduate Research Assistant (Biophysics)

UNIVERSITY OF TEXAS HEALTH SCIENCES 1986 -1990

E D U C A T I O N

ASQ Certified Bachelor of Science in Physical Chemistry UNIVERSITY OF NORTH TEXAS August 1992

Q U A L I T Y C E R T I F I C A T I O N S

Egerton Examiner (Nebraska equivalent of Malcolm Baldrige) – 2003 GE Plastics -- DMAIC Master Black Belt – 1999

Texas Instruments, DSEG -- Six Sigma Black Belt – 1997 Lean Master Sensei – GE/Sony (Japan) -- 1999

L A N G U A G E S

English (Fluent), German (Conversational), Dutch (Basic), French (Conversational), and Japanese (elementary) P U B L I C A T I O N S

Carver, M; The Five Fundamental Assumptions of Six Sigma; isixsigma.com; 2017 Carver, M; Six Steps to Effectively Plan for Lean Six Sigma Efforts; isixisigma.com; 2016 Carver, M; Constructive Discord: The Role of Conflict in Building High Performance Teams; isixsigma.com; 2016 Carver, M; It’s Not the Tool but Rather the Plan that Determines the Ultimate Results in Continuous Improvement; isixsigma.com; 2015

Carver, M; How Much Training Is Needed to Create Good Black Belts? isixsigma.com; 2015 Carver, M; Why are Project Translations so Elusive? isixsigma.com; 2015 Carver, M; The Fundamental Assumptions of Six Sigma; isixsigma.com; 2015 Carver, M; The Tip of the Sword — Why must Continuous Improvement be More than a “Top Down” Strategy; isixsigma.com; 2015

Carver, M; Candidate Selection: Is it Best to Take Volunteers or Choose the “Best of the Best?”; isixsigma.com 2015 Carver, M; Using OEE Metrics for All Process Steps; isixsigma.com; 2015 Carver, M; The Five Challenges of Standard Work for Knowledge Workers; isixsigma.com; 2015 Carver, M; “Good” Continuous Improvement Programs; isixsigma.com; 2015 Carver, M; Motivate Champions as a Peer Group; isixsigma.com; 2014 Carver, M; Benchmarking is NOT Optional; isixsigma.com; 2014 Carver, M; Keep it Super Simple: Five Steps of KISS; isixsigma.com; 2014 Carver, M; Strategies for Better Facilitation and Team Problem Solving; isixsigma.com; 2014 Carver, M; Thoughts on Hiring Outside Continuous Improvement Consultants; isixsigma.com; 2014 Carver, M; Lean Manufacturing is a Form of Ethics; isixsigma.com; 2013 Myers, T; M Carver and M Echols; Partnership in Educating Black Belts; isixsigma.com; 2003 Carver, M.; The Tools of Six Sigma: A Project Champion's Overview. Supplement to GE Plastics' Six Sigma Blackbelt training; February 1998.

Carver, M.; Legato, R; and Riebe, D.; Six Sigma Negotiation: Operationalizing Six Sigma Methods in Sourcing. Report to GE Quality Meeting at Innesbrook (Tampa, FL), May 1999. Coleman, D.; Carver, M.; Linder, M.; Sprang, S.; and Gilman, A; Crystallization of Gs and Gi: Members of the G- Protein Family of Signal Transduction Proteins. Poster presented at the Third Annual Symposium on Initiatives in Molecular Biology and Biochemistry; Lakeway, TX; Sept. 1991. Welsch, V.; Carver, M.; and Nobel, R; Demise of Oxygen in Compressed Air Storage Reservoir, Pittsfield Ohio. Report to the Electric Power Research Institute; Dec. 1988. Carver, M.; Beers and Beer Stories by Regimental Brewmeister. Amazon Press: Columbia, SC. 2022. ISBN: 979**********

Carver, M.; The Admiral of the Blue Apron’s Bartenders Guidebook: A View into Colonial Spirits and Cocktails. Amazon Press: Columbia, SC. 2022. ISBN: 979********** Carver, M, The Admiral of the Blue Apron’s Tavern Entertainment Book: Companion Notes for Colonial Taverns. Amazon Press: Columbia, SC. 2024. ISBN: 979********** Carver, M. George Washington’s Secret Codebook: Companion Book for Revolutionary Spy Craft Programs. Amazon Press: Columbia, SC. 2022. ISBN: 979-832-***-**** O U T S I D E I N T E R E S T S

Professor of Lean Six Sigma – Villanova University, Radnor, PA. Focus on teaching LSS Black Belt, advanced tools and Master Black Belt courses

Historical Interpreter -- Colonial Brewer (www.colonialbrewer.com); 1st Person as “David Rittenhouse” for Historic Philadelphia; Volunteer Ranger at Independence National Park, Valley Forge National Park, and Washington’s Crossing National Historical Park

Certificated Private Pilot, ASEL, Recipient of 1997 Phillips 66 Leadership Award for EAA Young Eagles Program

Contact this candidate