Support Specialist Assistant Manager

Shaalyah Hoppie

*********@*****.*** 347-***-**** Brooklyn, NY LinkedIn

WORK EXPERIENCE

Fireleaf Dispensary - Brooklyn NY Nov 2024 - Feb 2025 Inventory Support Specialist

● Performed inventory audits, cycle counts, and reconciliations by using the Dutchie POS

● Received shipments from vendors, verified quality and documents, and performed inventory audits every morning

Hudson Cannabis/NY Farm Co - Queens, NY July 2024 - Nov 2024 Packaging & Production Specialist

● Assisted chefs with cooking the gummies, cleaning the kitchen daily, and organizing boxes for cannabis products

● Packaged 3,000+ gummies daily to meet quotas and fulfill orders on schedule Empire Cannabis Clubs - Brooklyn, NY Aug 2022 - April 2024 Budtender/Assistant Manager

● Ensured compliance with cannabis laws and policies by learning them online

● Educated customers on cannabis and promoted products, especially medical customers Oolboo.co Dec 2021 – Mar 2022

Cannabis Courier

● Delivered customers’ orders of cannabis products throughout the five boroughs of NYC.

● Planned optimal delivery routes to reduce travel time and maintain product quality. BuyK Sept 2021 – Dec 2021

Grocery Courier

● Delivered groceries safely and efficiently across NYC by bike, ensuring high customer satisfaction and timely service

● Provided courteous customer support, resolved delivery issues, and adhered to all traffic and safety regulations

Fedex Oct 2020 – Sept 2021

Package Handler

● Sorted and redistributed packages to correct routes, supporting on-time delivery and accurate freight handling

● Assisted with loading and unloading shipments, following safety protocols to ensure efficient package flow

SKILLS

● Microsoft Office Suite/Google Suite

● Event Planning & Coordination

● Cash Handling & POS System

● Inventory Management & Auditing

● Strong Sales & Upselling Skills

● Data Analysis & Problem-Solving

● GMP & Food Safety Certification

● Customer Service & Client Support

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