Sales and Account Manager Professional

Jon Symington

**** ****** ***** • Leo-Cedarville, IN 46765 • 260-***-**** • *********@*****.***

Sales & Account Management Professional

Self-motivated and diligent logistics professional with 15+ years of success in sales, account management, and multi-modal transportation. Proven ability to grow revenue, lead cross-functional teams, and deliver exceptional service to high-value clients. Recognized for driving process improvements, securing long-term contracts, and developing scalable client solutions in dynamic logistics environments.

Core Competencies

• Strategic Sales & Account Growth

• Client Relationship Management

• SOP Development & Process Optimization

• CRM & TMS Systems (Salesforce, McLeod, etc.)

• Team Leadership & Cross-Functional Collaboration

• Cold Calling & Lead Conversion

• Contract Negotiation

• National & Regional Freight Management

Professional Experience

Jordan Carriers — Fort Wayne, IN

Regional Sales Manager April 2023 – Present

• Secured over $5M in new business through strategic outreach and cold calling.

• Grew volume for existing clients by 35%, despite market downturns.

• Successfully closed two long-term contracts, expanding long-term revenue stability.

• Responsible for building regional freight opportunities and deepening carrier relationships.

DeGroot Logistics — Remote

Strategic Account Executive June 2021 – April 2023

• Scaled the company’s largest account by over 300%.

• Surpassed all revenue goals within three months of onboarding.

• Created multiple SOPs to streamline operations and improve service delivery.

• Leveraged Salesforce and various TMS platforms to optimize performance tracking.

C.H. Robinson Worldwide — Fort Wayne, IN

Key Account Manager Jan 2015 – May 2021

• Managed two of CHR’s Top 250 national clients.

• Drove $25M in gross revenue and $3.5M in net profit in 2020.

• Oversaw 150+ daily shipments and led a 4-member operations team.

• Designed and implemented customer-specific SOPs to improve service standards.

C.H. Robinson Worldwide — Fort Wayne, IN

Senior Sales Representative Jan 2012 – Jan 2015

• Closed over $1M in new business in 2014 alone.

• Designed and implemented a Go-To-Market strategy to build a sustainable sales pipeline.

• Mentored a 3-person sales team and trained new hires on CRM tools and prospecting tactics.

C.H. Robinson Worldwide — Fort Wayne, IN

Transportation Sales Representative Oct 2006 – Jan 2012

• Consistently grew sales portfolio by 25–50% annually.

• Led LTL operations team, achieving a 150% increase in shipment volume.

• Handled full-cycle account management: sales, customer service, and collections.

Education

Indiana University – Fort Wayne, IN

Bachelor of Science, Marketing & Management Graduated January 2005

References

Available upon request.

Contact this candidate