Medical Records United States
Resume:
https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes/ 1/5
MRS. Mary Irene Williams
Apple Valley, CA 92308 US
Mobile: 760-***-**** - Ext:
Email: **************@*****.***
Availability:
Job Type: Permanent
Work Schedule: Full-Time
Work Experience:
Veterans Health Administration
351 E Temple Street
Los Angeles, CA 90012 United States
06/2017 - Present
Hours per week: 40
Series: 0679 Pay Plan: GS Grade: 06
Advance Medical Support Assistance (This is a federal job) Duties, Accomplishments and Related Skills:
• Receive and relay incoming and outgoing telephone, intercom, and electronic messages from patients and staff
• Receive and direct patients and visitors, answered routine inquiries, and made appropriate referral of questions concerning patients’ conditions
• Assemble patient records according to prescribed formats
• Insert additional forms and charts as necessary, and stamping them with correct patient identification
• File results of treatment in medical records
• Review patients’ charts and recording a variety of medical data
• Determine patients’ eligibility for treatment and paid travel expenses
• Record physicians’ orders for patients on a variety of records
• Select, complete, and route requests for patient activities and treatment procedures
• Schedule appointments for patients with other medical services in accordance with VHA national scheduling guidelines
• Prepare patient census reports
• Keep time and attendance records
• Order and keep records of supplies
• Receive and distribute mail to medical staff and patients
• Knowledge of procedures, medical records, and medical terminology of the unit(s) supported
• Knowledge of Veterans Affairs facility’s organization and services
• Knowledge of computerized data entry and information processing systems by using the Veterans Health Administration
• Interpret and verified provider orders as appropriate
• Obtain medical information from patients, documented this information accurately in the appropriate system and communicated accurately and timely to the appropriate clinician, pharmacy representative or team, as needed
• Interact with internal and external customers to achieve desired outcomes
• Send secured messages using Telephone Record Management Plus (TRM Plus) and Microsoft Outlook on behalf of the patient
• Maintain assigned binder to ensure accessibility of needed reference materials
• Ability to communicate tactfully and effectively, both orally and in writing, in order to meet program objectives
• Utilize reference sources, decision making, and empowering the team to collaborate and resolve problems within a complex systems environment
• Advance knowledge of policies and procedures associated with operational activities that affect the patient flow, patient care
• Advance knowledge of medical terminology due to the technical nature of language utilized by clinician Supervisor: Angie Wheeler (323-***-****)
Okay to contact this Supervisor: Yes
Employment Development Department, Workforce Development Department 17310 Bear Valley Rd. Ste. 109
Victorville, CA 92395 United States
02/2017 - 05/2017
Hours per week: 40
Veterans Benefits Administration, Non-paid work experience Duties, Accomplishments and Related Skills:
• Assisted the DVOP with one-on-one interviews with veterans utilizing the Veteran Services Navigator (VSN) intake process to assess the level of intensive services required for each applicant
• Assisted with job search workshops and Vet-2-Vet presentations for veterans seeking employment and facilitate priority of service in regard to job search, training, and services furnished to veterans
• Maintained veteran email job lists for applicants and VIP’s
• Assisted the DVOP with Assessment Objectives (OA) and Individual Assessment Plans (IEP) for applicants registered in CalJOBS
• Assisted the LVER and DVOP with their administrative duties and projects such as the local job fairs and hiring events and the Honor A Hero, Hire A Vet (HAH- HAV) Job Fair in Ontario
Supervisor: Sam McMakin (760-***-****)
Okay to contact this Supervisor: Yes
VA Loma Linda
11201 Benton Street
Loma Linda, CA 92357 United States
08/2012 - 06/2014
Hours per week: 25
8/23/2017 Print Resume
https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes/ 2/5 Medical Support Assistant
Duties, Accomplishments and Related Skills:
• Ensured Magnetic Resonance Imaging (MRI) Clinic was organized and closely monitored to effectively support the needs of staff and patients
• Entered daily data on MRI operations into Veterans Health Information System and Technology
• Reviewed MRI consultations and filing system for completeness and accuracy
• Responsible for and tracked pending patients consultations’ from providers and specialists
• Managed patient schedules and cancellations by calling and writing specific letters of instructions
• Ensured patient blood work was current or within 30 days of appointments receiving and relaying incoming and outgoing telephone, intercom, and electronic messages;
• Receiving and directing patients and visitors, answering routine inquiries, and making appropriate referral of questions concerning patients’ conditions
• Assembling patient records according to prescribed formats
• Inserting additional forms and charts as necessary, and stamping them with correct patient identification;
• Filing results of treatment in medical records
• Reviewing patients’ charts and recording a variety of medical data
• Determining patients’ eligibility for treatment and paid travel expenses
• Recording physicians’ orders for patients on a variety of records
• Selecting, completing, and routing requests for patient activities and treatment procedures
• Scheduling appointments for patients with other medical services
• Preparing patient census reports
• Keeping time and attendance records
• Ordering and keeping records of supplies
Supervisor: Glenn Legrone 909-***-****)
Okay to contact this Supervisor: Yes
U.S. Army
Building 990 Outer Loop
Fort Irwin, CA 92310 United States
05/1992 - 05/2012
Salary: 4,500.00 USD Per Month
Hours per week: 60
Maintenance Supervisor (91X)
Duties, Accomplishments and Related Skills:
Training Analysis Feedback Facility Analyst, 06/2009 – 05/2012
• Supervised, trained, and mentored 8 Department of Defense civilian personnel
• Provided outstanding battle staff skills
• Led 9 National Training Command rotational units in preparation for Operation Iraqi Freedom and Operation Enduring Freedom
• Maintained accountability of sensitive and non-sensitive equipment valued at more than $500,000
• Maintained all Information Assurance standards
Operations and Schools Non-commissioned Officer in Charge, 09/2006 – 05/2009
• Expertly managed and developed the brigade schools program
• Ensured over 500 soldiers were sent to career enhancing and professional development schools
• Planned and coordinated 2 battle staff personnel courses, which resulted in over 30 battle staff qualified personnel in the brigade
• Consistently shared knowledge and information of administrative to subordinate battalions
• Ensured battalion personnel were trained and current on all training requirements
• Stressed responsibility, safety, and professionalism at all times Assistant Supervisor S-3 Plans and Operation, 11/2005 – 08/2006
• Provided career information guidance and assistance to over 2000 active duty personnel to help them explore and evaluate their education, training, interests, and capabilities
• Assisted command in organizing and implementing aggressive career information programs; assisted active duty personnel in setting goals based on sound career decisions and identifying opportunities to develop their careers to the fullest potential; kept records of interviewing and counseling efforts
• Provided additional career counseling for clients who are transitioning or retiring
• Successfully coordinated a new unit Re-designation and Change of Command Ceremony
• Recognized numerous times by the staff for flawless execution of brigade level events
• Established Brigade Truck Rodeo Program that resulted in 100% vehicle certification of 76 soldiers and civilians
• Trained the section to achieve 100% qualification for the Army Physical Fitness Test and Combat Training Task
• Shared superior knowledge and successfully trained new personnel within the section
• Responsible for revising and improving the funeral honors system while processing over 100 funerals without error
• Made risk assessment an integral part of training, which resulted in zero losses due to training accidents
• Displayed sound planning abilities as demonstrated by a magnificent inactivation celebration honoring 127 soldiers and their families
• Managed the Unit Prevention Leader program to a consistently high standard; absolutely no let down in performance since the last commendable Command Inspection Program rating
• Demonstrated aggressiveness while in charge of the vehicle turn-in process; solidified the disposition of equipment worth over $6.6 million
• Executed an M16 qualification range; trained over 50 soldier and commended by the battalion commander for exceptional performance
• Uncommon initiative in promoting the equal opportunity programs; devoted countless hours in mentoring individual soldiers and larger groups
• Consistently supported peers and subordinates in educational opportunities for development Automotive Section Supervisor in Charge, 04/2003 – 10/2005
• Responsible for the completion of over 600 general support work orders maintaining a 97% operational readiness rate
• Maintained 100% accountability of $2.1 million worth of assigned equipment and shop sets
• Technical competence and solid troubleshooting which saved the Army over $1.5 million on vehicles and equipment
• Developed and taught classes on proper troubleshooting procedures and acceptance criteria to QA/QC personnel
• Inspected and turned-in over $1 million worth of unserviceable repair parts and major assemblies Supervisor: Colonel Cletis King 760-***-****)
Okay to contact this Supervisor: Yes
8/23/2017 Print Resume
https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes/ 3/5 Education:
California State University, San Bernardino Arrowhead Farms, CA United States Bachelor's Degree 12/2016
GPA: 3.2 of a maximum 4.0
Major: Bachelor of Science, Healthcare Management
Relevant Coursework, Licenses and Certifications:
Relevant Coursework, Licenses and Certifications:
The Bachelor of Science in Health Science, with a concentration of Health Care Management may be combined with a minor in business. Classes included:
Health Science Core Courses (25 units)
(Must earn grades of "C" (2.0) or better in all upper-division coursework with an HSCI prefix or any course approved for upper-division Health Science substitutions required in the major.)
Lower Division Requirement (5 units)
HSCI 120 Health and Society: An Ecological Approach (5) Upper Division B.S. Health Science Requirements (20 units) 1. HSCI 315. Statistics for the Health Sciences (4) 2. HSCI 352. Principles of Environmental Health (4) 3. HSCI 367. Human Disease Mechanisms (4) (prerequisites BIO 223 [5 units] and BIO 224 [5 units]) 4. HSCI 370. Health Behavior (4)
5. HSCI 451. Principles of Epidemiology (4)
Health Care Management Concentration Requirements (79 units) 1. ACCT 211. Introductory Accounting I (4)
2. ACCT 212. Introductory Accounting II (4)
3. ECON 200. Principles of Microeconomics (4)
4. HSCI 271. Introduction to Public Health (4)
5. HSCI 273. Software Applications in the Health Sciences (4) 6. HSCI 360. Medical Care Organizations (4)
7. HSCI 423. Health and Wellness of Older Adults (4) 8. HSCI 436. Human Resource Management (4)
9. HSCI 438. Financial Management (4)
10. HSCI 452. Special Topics in Health Science and Human Ecology (4) 11. HSCI 455. Health Policy and Law (4)
12. HSCI 460. Strategic Planning and Marketing in the Health Care System (4) 13. HSCI 468. Research Methodology in Health Science (4) 14. HSCI 480. Health Services Management (4)
15. HSCI 489. Pre-Field Experience (4)
16. HSCI 493. Field Experience Seminar (1)
17. HSCI 495. Field Experience (4)
18. MGMT 302. Management and Organizational Behavior (4) Victor Valley College Hesperia, CA United States
Associate's Degree 05/2014
GPA: 3.2 of a maximum 4.0
Major: Business Administration
Job Related Training:
• Helping management to identify its financial, personnel, and material needs and problems
• Developing budget estimates and justifications; making sure that funds are used in accordance with the operating budget
• Counseling management in developing and maintaining sound organization structures, improving management methods and procedures, and seeing to the effective use of personnel, money, and materials
• Collaborating with personnel specialists in finding solutions to management problems arising out of changes in work which have an impact on jobs and employees
• Advising on and negotiating contracts, agreements, and cooperative arrangements with other government agencies, universities, or private organizations
• Helping management to identify its financial, personnel, and material needs and problems
• Developing budget estimates and justifications; making sure that funds are used in accordance with the operating budget
• Counseling management in developing and maintaining sound organization structures, improving management methods and procedures, and seeing to the effective use of personnel, money, and materials
• Collaborating with personnel specialists in finding solutions to management problems arising out of changes in work which have an impact on jobs and employees
• Advising on negotiating contracts, agreements, and cooperative arrangements with other government agencies, or private organizations
• Maintaining, gathering, and compiling records of organizational and workflow charts, staffing levels, mission and function statements, program resource use and availability, and internal audit reports
• Reviewing reorganization requests, performance and management indicator reports, suggestions for program improvements, and other similar management and program analysis documents for appropriate format, distribution, and inclusion of required information and explain reporting procedures and requirements to operating officials
• Compiling and distributing reports on proposed program goals, budgets, staff levels, and performance criteria to operating officials for review and comment
• Making and verifying routine calculations such as standard cost estimates, production rates, staff hours, and workload figures
• Preparing charts, graphs, and narrative information for management or program analysis reports from material provided by higher level employees
• Monitoring and reviewing past and present program resource use and forecasted requirements to identify trends, discrepancies, and problems requiring further study by higher level employees
• Studying reports on program workload figures and production rates and determine the extent of deviation from established goals and requirements
• Interviewing and observing operating personnel to collect information on and produce charts showing workflow patterns, lines of authority, or organizational layout
• Comparing staff levels in clerical work units to established staffing standards to identify overstaffed or understaffed work units and recommend solutions to assure compliance with requirements
• Assisting operating personnel in understanding and using the systems 8/23/2017 Print Resume
https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes/ 4/5
• Identifying problems or deviations in system use
• Applying or adapting established guidelines to correct problems
• Making operational changes or improvements within the policy or structural limitations of the systems
• Identifying and referring serious problems or questions, requiring detailed analysis or extensive system modification (i.e., beyond the limits of established policies), to the responsible management analyst or higher level employee
• Entering, searching for, editing, and extracting data and information
• Creating statistical diagrams, organizational and workflow charts, and other graphics
• Monitoring program status and funding use
• Calculating figures such as production rates and staff hours
• Creating models of offices to be used in workflow, production, space use, and other types of studies
• Skill in compiling readily available data from prescribed sources and recognizing and correcting obvious discrepancies and data omissions
• Knowledge of basic principles of arithmetic to use established formulas to make routine calculations such as standard production rates, staff hours, or funding use
• Familiar with one or more established automated systems to enter, correct, and retrieve factual information, compile reports, produce charts and graphs, or monitor project or program status
• Compiling data from questionnaires and notes taken during interviews conducted by higher level employees
• Searching historical files for readily available background information such as recent staff or function changes, organizational charts, mission and function statements, and position descriptions
• Checking reports and other documents for correct office and position titles, codes, and symbols, and verify discrepancies with the appropriate office or individual
Language Skills:
Language Spoken Written Read
Visayan Or Bisayan Advanced Advanced Advanced
Spanish-American Intermediate Intermediate Intermediate Affiliations:
Disable American Veterans - MemberRedeemer Church - Regular attendee and volunteer at the children's ministryCalVet - Member References:
Name Employer Title Phone Email
Glenn Legrone VA Loma Linda Supervisor 1 (909) 910-
3171
*****.*******@**.***
Cletis King US Army 1 (760) 694-
5510
James Thomas US Army 1 (706) 872-
9601
Susan Reyes Victory Valley Vet
Center
1 (626) 400-
3313
Suzanne
Johnson
1 (760) 964-
4217 Indicates professional reference
Additional Information:
8/23/2017 Print Resume
https://www.usajobs.gov/Applicant/ProfileDashboard/Resumes/ 5/5
• Proficient in Microsoft office, VistA, CPRS, TRMS, and Cisco I have advance knowledge of, experience and skills in applying, established rules, regulations, and operating procedures of the West LA Medical Facility, its personnel, and its functions, sufficient to:
• Refer calls
• Answer questions
• Schedule patients
• Determine eligibility for service
• Assemble patient charts in their required order and sequence
• Record a variety of physicians’ orders for patient activities, diets, tests, and treatment
• Refer patients to proper clinics
• Answer questions regarding routine procedures
• Relay physician instructions to patients
• Relay information regarding the patient’s condition
• Compile/submit data on patients treated
• Operate personal computers, data processing equipment, and/or office support software for word processing, data entry, or data retrieval
• Use correct grammar, spelling, punctuation, and required formats I also have advance knowledge of, experience and skill in such as areas as:
• General physiology, major anatomical systems, and related disease processes
• Medical terminology that covers the full range of general medical, surgical, pharmaceutical, and hospital terms and abbreviations, as well as medical abstracts
• Laws and regulations related to the confidentiality of medical records and the release of information from medical records (HIPPA)
• Computerized data entry and information systems
• Standard formats, forms, grammar, spelling, capitalization, and punctuation
• Organize patient charts to search and extract medical data
• Review records for completeness, accuracy, and compliance with applicable medical facility and accreditation standards
• Prepare correspondence, reports, and other material
• Give instructions to patients and arrange appointments
• Assemble patients’ charts
• Record physicians’ orders
• Retrieve x-rays, laboratory reports, and other relevant patient data;
• Organize patient records to research records, extract medical information and review records for completeness, accuracy, and consistency with medical facility requirements
• Record data involving outpatient appointments, inpatient admissions, and discharge and transfer information using the medical facility’s automated and/or manual medical records system
Contact this candidate