Accounts Receivable Customer Service

ALISA DENISE THOMAS

*** ******** ****

Dallas, Texas 75217

214-***-**** Cell

I would like to take this moment to thank you for taking the time to review the following material. I hope you find this information useful in making your employment decision. I am a professional with twelve years of Accounts Receivable and Payable experience both at the staff level and in supervisory roles. Additionally, I am well versed in Telecommunications and Customer Service. I am an ambitious and versatile individual who performs at a high level on a consistent basis. I work well under pressure, have excellent communication skills and a proven client first attitude. I am a diligent, dependable worker who has a thirst for knowledge and the proven ability to work well under pressure at a high level.

I believe I can be an asset to your organization and look forward to speaking with you in more detail about my qualifications on the attached resume. Whatever the outcome of this inquiry, thank you for your consideration.

Skills: Communication Skills, Strong Written and Verbal Communication Skills ALISA DENISE THOMAS

EDUCATION

EL CENTRO JR. COLLEGE

EXPERIENCE

Coner Stone Staffing Agency

February 2025 to June 2025 Temp Positions

Account 1 $3520.00 mon.

• Received files from supervisor to process through Website base support built by the company.

• Put into another web program and save as a detailed file for tax purpose

• Build what was called a “CVS” file for customer donations as a tax receipt if required

• Import the payment or file into general ledger by way of “Edge” a Microsoft program

• Attach all backup to General ledgers on Edge system. Matheson Tri Gas

ACH/Accounts Receivables Specialist

October 2011 – Retired July 2022 • Las Colinas, TX 57,000 yr

• Received and applied all ACH payments for.

As many as two to four hundred received and applied daily.

• Receive remittance for the ACH's via email. I would print and match to payments. I then file and keep at my desk for sixty days before sending offsite storage.

• Except, complete and return all permissions for ACH payment set up.

• Help with Lockbox payments when banks are closed if departments are behind. McKesson Pharmaceuticals

Accounts Receivable Associate (ACH, Faxed Checks, & Credit Cards) November 2008 to March 2011

40,000 yr.

Receive all faxed check payments.

Apply payments into SAP onto customer accounts

Close out the day balancing faxed copies with entries into SAP

Draw and post ACH payments from customers onto their account request by the customer account representative and or account managers

Set up new accounts and change old ones requested by account managers with customer new or updated information into SAP

Wire posting that come in on the customer accounts daily are also posted

Post or clear credits and refunds that come in on a email request from collectors and or credit managers along with hold and release of holds on customers’ accounts BUILDERS FIRST SOURCE

Cash Application Coordinator

May 2006 to October 2008

(Reduction in Workforce) 36,000 yr.

• Entered customer payments from bank deposits and or credit card payments into On Line System.

• Kept record or file of all transactions, deposits, and payments.

• Assisted in training of new cash application coordinators.

• Performed account reconciliation by doing adjustments sent in by Credit Managers.

• Kept record of applications for credit, for all new accounts and yearly updates in accordance with Sarbanes Oxley compliance.

• Assisted Credit Managers in researching checks and back charges, creating back charge documents.

• Assisted in keeping all filing up to date

ALISA DENISE THOMAS

OUTSOURCE PARTNERS INTERNATIONAL (OPI)

Accounts Receivable / Accounts Payable Specialist

February 2003 to April 2006

(Department outsourced to India) 33,000 yr.

• Posted cash receipts to appropriate company and customer or non-AR account.

• Communicated and resolved accounts receivable inquiries.

• Resolved unapplied cash issues.

• Made pre-collection calls to assist in applying funds.

• Documented application activity.

• Balanced bank deposits to Oracle daily receipts.

• Responsible for paying all invoices for assigned business units.

• Responsible for processing up to 125 invoices on a daily basis.

• Responsible for clearing all invoices placed on hold for any reason by contacting the Business Unit.

• Responsible for getting approval to pay or cancel the invoice from the vendor. PRECISE LAND SURVEYING

Staff Accountant I

July 2002 to December 2002

(Reduction in Workforce, small family-owned business) 30,000 yr.

• Responsible for bank deposits and posting of cash on clients accounts daily.

• Called on all accounts not paid to term or past terms to collect.

• Assisted in the billing of accounts.

• Made sure the surveys were picked up and delivered on time.

• Performed payable duties each Tuesday and Friday on a weekly basis.

• Received all accounts receivable and accounts payable calls.

• Assisted with payroll each week.

• Set up new employees on system.

SNELLING PERSONNEL SERVICES

Accounts Receivable/ Accounts Payable Specialist

February 2001 to July 2002

(Contract Assignments) 13.00 to 15.00 hr.

• Hotel Reservation Network-Accounts Payable: Coded and entered payments into system. Ran checks, matched to invoices and mailed.

• Heath Insurance Brokers-Accounts Receivable: Opened and separated checks for entry.

• Set up deposit and mailed to bank via Fed-Ex.

• Keyed payments into system from check copies.

• Balanced at end of day and closed out all accounts. STANDARD FRUIT AND VEGETABLE INC. - Dallas, Texas

Accounts Receivable Lead

September 1998 to February 2001

(Company sold) 28,000 yr.

• Responsible for bank deposits and posting of cash on client accounts daily.

• Researched short payments for credit or resubmit for deducted amounts received.

• Called on all accounts not paid to term or past terms to collect.

• Assisted in the training of all new agents for accounts receivable as well as accounts payable. ALISA DENISE THOMAS

EXCEL COMMUNICATIONS INC. - Addison, Texas

Representative Service Centre Agent

February 1998 to September 1998

(Opportunity at Standard Fruit & Vegetable) 13.00 hr

• Responsible for taking calls in call centre from representatives in the field all Over the United States in order to sell long distance service.

• Assisted with the signing of customers and the organizing of new representatives. WESTINGHOUSE/WESTAR SECURITY SYSTEMS INC. - Irving, Texas Senior Accounting Clerk

October 1994 to October 1997

(Company sold, accounting department relocated to California) 32,000 yr.

• Responsible for filing all Personal Property Taxes for corporate office and all the other sites in over 36 states.

• Received all the assessments sent by the assessors and then checked for fairness as well as filed protests for values received unreasonably high.

• Created and maintained a property tax filing system complete with spreadsheets, assessor and collector information.

• Created the same for the sales and use side to be used until the completion of the new tax software.

• Arranged payment of all the tax statements received, and then mailed all payments after entry into the tax file.

• Helped in all month-end closing including researching and keying journal entries.

• Updating spreadsheets for entry.

PAGEMART USA - Dallas, Texas

CSR Supervisor/Billing/Accounts Coordinator

February 1992 to October 1994

(Opportunity at Westinghouse) 28,000 yr.

• Responsible for making sure all accounts were set up properly on all contracts that were entered into the computer. The branches would federal express all the sales contracts to the corporate office were they could be checked for accuracy.

• If corrections were needed, made the correction after a call was placed to that office to make sure that it would not be a future problem.

• Received and tracked all invoices that came in for payment from vendors and others.

• Made sure each invoice was keyed into the system and on alert for payment.

• Oversaw all checks that were processed then handed out to be matched and mailed.

• Customer Service Operations, duties included the opening of Call Centre each morning. Seated and made sure all representatives were logged onto the ACD and ready to receive calls.

• Received all Supervisor and Manager Calls from customers when needed.

• Checked status and researched all trouble tickets before distributing to the engineering staff to resolve.

• Checked and released new paging numbers, worked closely with all the markets of the company as well as prepared forms for lost pagers and wrote up customer refunds. COMPUTER SKILLS

Oracle, Peachtree, Produce Pro, S-Track, Reflections, Intergy, Lotus, Excel, Word, SAP and Word Perfect MicroSoft Edge

ALISA DENISE THOMAS

REFERENCES:

Lisa Jimenez - Salvation Army, Accountant II

8585 N Stemmons Freeway, Dallas, Texas 75247 214-***-**** Suza Spurlock – Matheson Tri Gas, Inc., Account Receivable Lead 909 Lake Carolyn Parkway, Irving, Texas 75039 972-***-**** Karen Jones – Builders FirstSource, Cash Applications Coordinator 2001 Bryan Street Suite #1600, Dallas, Texas 75201 214-***-**** Laquitta Turner – Outsource Partners International (OPI), Accounting Manager 2525 Stemmons Freeway, Dallas, Texas 75207 214-***-**** Linda Campbell – Precise Land Surveying, Accounting Manager 4625 Eastover Drive, Mesquite, Texas 75149 972-***-**** Dennis Barnes – Outsource Partners International, Accounting Manager 12525 Stemmons Freeway, Dallas, Texas 75207 214-***-**** Cindy Pallett - McKesson, Accounting Supervisor

1220 Sinlac Drive, Carrollton, Texas 75006 972-***-**** Abby McCray - McKesson, Accounting Manager

6535-6555 State Hwy 161, Irving Texas 75039 972-***-**** Salary

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