SARAH JAMIESON
Administrative Assistant
*******@*******.*** 780-***-**** Edmonton, AB T5H 5J8
Professional Summary
Detail-oriented professional with strong skills in customer service, data entry, and office administration, seeking to leverage expertise in relationship building and problem solving as a Corrections Officer. Proven ability to maintain confidentiality and manage complex scheduling tasks. Ready to contribute to a dynamic team environment and ensure efficient operations.
Experience
ADMINISTRATIVE ASSISTANT, TOUCHTONE FLOORING
•Greeted visitors and handled inquiries and directed them to appropriate persons according to needs.
•Answered and screened incoming phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner. 12/2024 – Present
Edmonton, AB
•Maintained files and filing, keeping sensitive information confidential.
•Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
•Maintained office inventory by assisting with supply orders.
•Processed incoming mail and distributed to relevant departments or individuals.
•Established professional and collaborative working relationships with company associates and external parties.
ADMINISTRATIVE ASSISTANT, MALONEY ELKASSEM WELLNESS
•Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
•Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
10/2022 – 10/2024
St. Albert, AB
•Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
•Ensured accurate record-keeping with diligent data entry and database management for vital company information.
•Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
•Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
•Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
•Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
•Maintained inventory of office supplies and placed orders.
•Performed insurance billing and insurance claim processing.
•Accepted payments and handled cash transactions.
OWNER/CLEANER, HEAVENLY TOUCH CLEANING
•Managed day-to-day business operations and cleaning schedules for various clients.
•Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
12/2021 – 10/2024
Edmonton, AB
•Performed diverse tasks to ensure high-quality results and client satisfaction.
•Sustained adequate supply levels and added extra touches for superior outcomes. 2ND YEAR APPRENTICE ELECTRICIAN, GLOBALTECH GROUP LTD.
•Proactively communicated with clients to guarantee service excellence.
•Worked collaboratively within a team setting, using power tools and diagnostics for project completion.
05/2019 – 09/2021
Edmonton, AB
•Efficiently sourced equipment, adhered to codes, and maintained safe workspaces.
•Installed electrical components accurately based on blueprints and directives.
•Reduced material waste by accurately measuring and cutting materials according to project specifications.
•Enhanced quality assurance by thoroughly testing installed systems for proper functionality before finalizing projects.
•Contributed to successful project outcomes by diligently following directions from supervisors and master electricians at all times.
•Supported master electricians with troubleshooting and repairing electrical issues, resulting in minimized downtime for clients.
•Promoted a positive work environment by fostering teamwork and open communication among peers.
WAITER/BARTENDER, BOSTON PIZZA
•Managed high volume of customers during peak hours, maintaining prompt and efficient service.
•Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
02/2016 – 05/2019
Edmonton, AB
•Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
•Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
•Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
•Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
•Complied with all company policies regarding uniform standards, punctuality, and professionalism.
•Communicated with kitchen staff to enable accurate food preparation.
•Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons. Education
HIGHSCHOOL DIPLOMA IN GED, BLESSED OSCAR ROMERO 06/2012 AB
Skills
Customer Service
Microsoft Word
Customer and client relations
Database entry
Relationship Building
Office Administration
Microsoft Outlook
Scheduling
Professional and mature
Computer Skills
Time Management
Strong Problem Solver
Excel spreadsheets
Data Entry
Microsoft Excel
Computer Proficiency
Scheduling and calendar management