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Project Manager Data Entry

Location:
Florence, SC
Posted:
July 02, 2025

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Resume:

KAREN Y. NETTLES

*************@*****.***

919-***-****

PAYROLL ADMINSTRATOR/PROJECT MANAGER/CONSULTANT

PROFESSIONAL PROFILE

Versatile Payroll Administrator, Project Manager, and Implementation Consultant with 10+ years of experience in payroll processing, business process analysis, and requirements gathering. Skilled in translating complex technical concepts into clear, user-friendly documentation for diverse audiences from end-users to executives. Proven ability to collaborate with cross-functional teams to align business goals with technical solutions, ensuring high-quality deliverables. Experienced in project management, data analysis, and reporting across multiple industries, including public and private sectors. SKILLS SUMMARY

Payroll Compliance -Fed.,State,Local

Direct Deposit & Garnishment

Requirements Gathering & Analysis

Gap Analysis

Client Communication Relationship

Mgmt.

Payroll Software Functional & Tech. Documentation Microsoft Office Suite Benefits & Ded. Administration Software /System Implementation ERP/HCM Systems Tax Reporting (W-2, W-4, 1099, etc,) Data Migration & Validation Jira, Confluence, Trello Payroll Reporting & Analysis Technical and End-User Training Power BI or Tableau (for reporting) PROFESSIONAL EXPERIENCE

621 Consulting Group, Florence, SC 04/2021 - Present Payroll Administrator

Process bi-weekly/monthly payroll for 250 employees using ADP, ensuring accuracy and compliance with tax regulations.

Maintain payroll records, including new hires, terminations, salary changes, and benefits deductions.

Verify timekeeping data, resolved pay discrepancies, and managed direct deposits, garnishments, and deductions.

Collaborated with HR and accounting to align payroll with benefits and general ledger accounts.

Respond to employee inquiries and supported year-end payroll, including bonuses, tax filings (W-2, W-4, 1099), and reconciliations.

Generate payroll reports for audits and management, and improved payroll processes for efficiency and accuracy.

Kelly’s Professional Services, (Contractor), Florence, SC 01/2020 ~ 12/2021 Sr. Lead Customer Service Representative

Delivered prompt, accurate, and courteous customer service by responding to unemployment-related telephone inquiries.

Conducted eligibility interviews with applicants in accordance with Unemployment Procedure Manual and Department of Unemployment Workforce guidelines.

Served as Team Leader, providing clear and accurate information to team members and ensuring consistency and compliance in processing unemployment claims.

SC Department of Education (Contractor), Columbia, SC 0 1/2019 ~ 01/2020 Sr. Business Analyst

Led business analysis for a $30M web-based menu and training portal for School Food Authorities, supporting MOAs, MOUs, and service agreements.

Created NIST-compliant documentation (POA&Ms, eGRC) to support system security and functionality.

Defined and prioritized product requirements and use cases aligned with business goals. Expert in planning, organizing, and managing resources to successfully complete project goals and objectives, while honoring predetermined constraints.

Karen Y. Nettles PAGE 2

Phase One Consulting Group, Inc., Alexandria, VA (Active Public Trust Security Clearance) 6/2014 ~ 1/2019 Sr. Business Analyst

Applied Agile methodology to gather requirements, define business needs, and collaborate with technical teams throughout development cycles.

Coordinated with security teams to ensure compliance with NIST guidelines, Cloud POA&Ms, and eGRC standards for federal systems.

Partnered with business units to validate and verify clear, consistent, and traceable requirements.

Conducted requirements elicitation through interviews, document analysis, workflow reviews, and stakeholder workshops.

J.P. Morgan Chase, Florence, SC 10/2011 ~ 6/2014

Project Manager

Applied in-depth knowledge of the Software Development Life Cycle (SDLC), including requirements gathering, design, development, testing, monitoring, and documentation of lessons learned.

Demonstrated strong leadership and project management skills, earning 90%+ customer satisfaction scores across project initiation, monitoring, and closeout phases. Technisource (Contractor) Wells Fargo, Charlotte, NC 05/2011 ~ 10/2011 Product Manager/Senior Implementation Consultant

Collaborate with clients to analyze and address their payroll application requirements, focusing on strategy, implementation support, and ERP optimization related to IT operations, business processes, security, and data integrity using the MUNIS application.

Evaluate existing business workflows to identify automation opportunities; recommend and drive workflow improvements to enhance software automation and operational efficiency. Avaya Government Solutions - Dept. of Justice/Contractor, Fairfax, VA 12/2008 ~ 05/2011 Cognos Report Developer (Public Trust Security Clearance)

Designed and maintained executive-level dashboards utilizing the Cognos suite, including Report Studio, Event Studio, Query Studio, Analysis Studio, Business Insight, and Active Reports, selecting the most effective tools for each task.

Led the development of complex report design documentation, including block diagrams, logic flow charts, and coding standards, while providing technical guidance to stakeholders.

Created standardized upgrade guides, procedures, and training presentations for major Cognos version upgrades, establishing a blueprint adopted for numerous subsequent organizational upgrades. Yardi Systems, Raleigh, NC 06/2004 ~ 12/2008

Project Manager/Implementation Consultant

Led successful ERP deployments, building strong client relationships and delivering tailored solutions for property management, administration, and web design. Applied accounting expertise across commercial, residential, and facility management sectors.

Leveraged SQL and automation to accelerate business objectives and streamline workflows.

Managed project planning, scope, risk, and stakeholder engagement to ensure on-time, on-budget delivery.

Delivered training and maintained a 4.8/5 customer satisfaction rating through continuous improvement.

Frequent traveler, with 90%+ road warrior commitment. Karen Y. Nettles PAGE 3

MUNIS/A Tyler Technologies Co., Raleigh, NC 11/2000 ~ 06/2004 Project Manager

Translated complex payroll business requirements into structured process plans, driving successful product implementations.

Led cross-functional teams through end-to-end project lifecycle—discovery, design, configuration, data conversion, deployment, and post-implementation support.

Collaborated with client development, accounting, and services teams to ensure project alignment and progress, using MS Project for tracking and reporting.

Supported sales initiatives through RFP reviews, solution validation, scope definition, cost estimation, and pricing strategy.

Directed multi-year client engagements (12–60+ months) with budgets from $5M to $50M, ensuring on-time and within-budget delivery.

Managed software and services delivery using PMI-based methodologies to ensure consistency, quality, and stakeholder satisfaction.

EDUCATION & PROFESSIONAL TRAINING

Masters, Cybersecurity Technology, University of Maryland Global Campus, (Current) Executive Graduate Certificate, Computer Information, Strayer University, Cary, NC (2004) MIS, Project Management, North Carolina Central University, Durham, NC (2000) BS, Accounting, St. Augustine’s College, Raleigh, NC (1992)

HIGHLIGHT OF PROFESSIONAL DEVELOPMENT

Project Management Professional (PMP) Certificate Course (2024) Certificate of Completion for IT and Health Professional - Implementation Manager (2013) Certification of Completion North Carolina Fundamental Pre-Licensing (2005)

COMPUTER SKILLS

JIRS, Sales Force, SharePoint, Mortgage Servicing Package (MSP), Quality Center, Cognos 8.5 Report Studio, Microsoft SQL, Excel, Outlook, PowerPoint, Word, Project, SharePoint, MUNIS (Government Accounting), PeopleSoft, Crystal Reports 9.0, WebEx, Citrix, Yardi System (Property Management Software)



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