Ron Martin
Professional Resume
As a Senior-Level owner, executive, and manager, I offer proven success in maximizing productivity and improving profit margins. My work spans companies and business units at various stages of growth, including start-up, established, and turnaround settings.
Believing profitability requires strong revenue generation and cost controls, I monitor budgets and sales performance closely to identify areas for improvement. I am known for enhancing overall performance through technology upgrades, advanced employee training, staff management, material procurement, cost containment and implementation of best practices.
Examples of my work include:
•Drove 3 successful launches of start-up companies by hiring talented teams, defining product/service development plans, and leading go-to-market strategies to achieve multi-million dollar revenue streams with trend setting margins within two years.
•Managed daily operations of a statewide company that provided a complete suite of repair solutions in the Florida market and improved profit margins from 9% to over 40%.
•Proved vital to reorganization leadership that cumulated in a 30% productivity improvement in the field production and an 18 million dollar overall annual savings.
•As a consultant I have helped pull several struggling franchises from the brink of bankruptcy.
Owning and managing business in the construction, insurance, and real estate industries.
As an exceptional leader and team builder, I am confident I will prove valuable to your company and respectfully submit my resume for your review. I would also like to request a personal meeting to discuss your upcoming goals and how I can help you achieve them. I will make myself available at your convenience and look forward to your call. Thank you for your consideration.
I Have established and managed several start-up restoration firms
Former Agency Owner
Created multi-million dollar revenue streams as an Owner as well as a VP/GM
Established a national ERP program for several high profile national vendors and property management companies.
Full suite of Microsoft Office
Job management software: Dash, Restoration Manager, PSA
Computer Estimating: Xactimate
Commercial / Multi-Family Construction
Residential Construction
Communication
Customer Service
Business Management
Computer
Developed comprehensive contractor/adjuster training curriculum
Established training schedule and began monthly training sessions for adjusters, roofing companies, and construction companies
Extensive AAA arbitration and Mediation experience related to HO, Commercial and CD Claims
IICRC Certified
WST
FSRT
OCT
CMRS
FEMA certification
General Contractor
Roofing Contractor
OSHA Safety Training
Morgantown Flight Academy
Licensed AL Real Estate Agent
Rahn’s Concrete certification
Many others unlisted
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2016-2021
Complete Restoration Inc.
President
Complete fire and water restoration services
Fire and Water mitigation
Mold Remediation
Contents cleaning
Roofing
Complete reconstruction service
2014-2016
Rapid Response Team
Regional Operations Manager
Oversee all North Florida Branch Operations including approx. 100 employees, 5 branch managers, 11 Project managers, 8 estimators, approx. 80 technicians and office staff.
Establishing management software to provide efficiency in job profitability, job tracking and management, as well as customer and carrier performance standards.
P&L Accountability for overall regional profitability.
Increased production through thorough evaluation and elimination of excess/un-productive staff as well as hiring new capable, qualified candidates
Established weekly staff WIP meetings to improve office communication and personnel cooperation.
Updated current office equipment adding server-based calendars/software to bring office sharing and networking capabilities to date.
Added mobile capabilities to include paperless field data collection, signature software for forms including field capable data entry for mitigation and re-construction.
Added field capable integration of sycorp technology for increased efficiencies in program input and entry parameters.
Increased gross margins on reconstruction projects from 9% to 46% average through personnel, vendor and sub-contractor changes and management.
Implemented PM, ESS, and technician trainings to improve production and labor efficiencies.
2013-2014
PuroClean
Branch Operations Manager
Oversee branch operations.
Establishing management software to provide efficiency in job profitability, job tracking and management, as well as customer and carrier performance standards.
Full financial accountability for overall branch profitability.
Increased production through thorough evaluation and elimination of excess/un-productive staff as well as hiring new capable, qualified candidates
Updated current office equipment adding server-based calendars/software to bring office sharing and networking capabilities to date.
Added mobile capabilities to include paperless field data collection, signature software for forms including field capable data entry for mitigation and re-construction.
Added field capable integration of xactanalysis for increased efficiencies in program input and entry parameters.
Increased gross margins on reconstruction projects from 11% to 48.8% through personnel, vendor and sub-contractor changes and management.
Increased revenue through training of staff to handle soft goods in house.
2011-2012
Zipco Cleaning & Restoration
Vice President/GM
Started the Restoration division from scratch, establishing everything from HR process and procedure, ordering and setting up equipment, creating necessary forms, hiring and training staff including office staff, project managers, contents personnel, field techs etc. Implemented the ERP program for commercial disaster restoration planning. Implemented the involvement of Zipco in five preferred vendor programs as well as several preferred vendor lists. Established marketing goals and created a marketing program to market agents, adjusters, property managers, etc. Designed and created company website, marketing brochures and material, established an SEO campaign to optimize web presence. Implemented membership and involvement with several trade and industry associations such as PLRB, BOMA, RIA, EPA, IICRC and more.
2003-2010:
Damage Consultants LLC - President
Fire / Water Restoration
Contents Inventory and pack out
Construction consulting
Foreclosure Inspections
1993-2003
R & B Martin Construction
Owner/President
Pre-engineered steel buildings
Commercial and Residential Construction
New Custom Homes
Spec homes and developing some small sub-divisions
Property Management
Started R & B Martin Construction as a concrete and masonry sub-contractor. Residential & Commercial
1990-1993
J.P. Lehr Masonry
Project Manager for all types of commercial jobs. From Malls to Schools
1989-1990Morgantown Masonry
Commercial block & brick mason
Education:
Oley Valley High School Oley, PA
Diploma 1986
Business Administration RACC 1990
825 Timothy Dr. Oxford AL 36203
***********@*****.*** 256-***-****
Business Objective
Skills & Qualifications
Certification & Licensing
Experience