Customer Service Store Associate

Savannah Luwalira

East Elmhurst, Queens, NY

****************@*****.***

347-***-****

Professional Summary

Reliable and hardworking professional with over 7 years of experience in retail, customer

service, and fast-paced food environments. Skilled in stocking, organizing inventory, assisting

customers, and maintaining clean, efficient workspaces. Comfortable working independently or

as part of a team, with a strong interest in warehouse, store associate, and administrative

support roles. Fluent in English and Swedish, and known for being punctual, detail-oriented, and

dependable.

Professional Experience

● Customer Service & Hospitality Associate

Don Pollo Chicken & Private Venue – Queens, NY

March 2016 – October 2022

- Delivered fast, friendly service in a high-paced food and event setting

- Processed customer orders and payments while maintaining cleanliness and food safety

standards

- Handled customer concerns professionally, ensuring satisfaction and repeat business

- Demonstrated strong multitasking and teamwork skills

● Sales Assistant

JD Sports – Croydon, South London, UK

May 2011 – September 2014

- Provided attentive customer service and support with shoe fittings and sales

- Maintained organized displays and replenished merchandise as needed

- Assisted in maintaining security in fitting areas and prevented loss

● Crew Member

McDonald's – Gothenburg, Sweden

October 2010 – January 2011

- Prepared salads, beverages, and supported kitchen operations

- Delivered consistent customer service while maintaining high hygiene standards

● Retail Associate

Klädkällaren – Gothenburg, Sweden

January 2001 – 2003

- Organized clothing displays and ensured merchandise was properly tagged and presented

- Maintained a clean, organized sales floor and provided basic customer service

● Private Home Health Aide

Self-Employed – Queens, NY

February 2024 – Present

- Provided daily support for an elderly client including hygiene, meals, and medication

- Managed doctor appointments and ensured a safe home environment

Education

High School Diploma

Angereds Gymnasiet – Gothenburg, Sweden

1999 – 2001

Skills

- Retail stocking & merchandise presentation

- Customer service & hospitality

- Warehouse support & organization

- Microsoft Word, PowerPoint, and basic computer knowledge

- Multitasking & time management

- Fluent in English and Swedish

- Communication & interpersonal skills

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