Savannah Luwalira
East Elmhurst, Queens, NY
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Professional Summary
Reliable and hardworking professional with over 7 years of experience in retail, customer
service, and fast-paced food environments. Skilled in stocking, organizing inventory, assisting
customers, and maintaining clean, efficient workspaces. Comfortable working independently or
as part of a team, with a strong interest in warehouse, store associate, and administrative
support roles. Fluent in English and Swedish, and known for being punctual, detail-oriented, and
dependable.
Professional Experience
● Customer Service & Hospitality Associate
Don Pollo Chicken & Private Venue – Queens, NY
March 2016 – October 2022
- Delivered fast, friendly service in a high-paced food and event setting
- Processed customer orders and payments while maintaining cleanliness and food safety
standards
- Handled customer concerns professionally, ensuring satisfaction and repeat business
- Demonstrated strong multitasking and teamwork skills
● Sales Assistant
JD Sports – Croydon, South London, UK
May 2011 – September 2014
- Provided attentive customer service and support with shoe fittings and sales
- Maintained organized displays and replenished merchandise as needed
- Assisted in maintaining security in fitting areas and prevented loss
● Crew Member
McDonald's – Gothenburg, Sweden
October 2010 – January 2011
- Prepared salads, beverages, and supported kitchen operations
- Delivered consistent customer service while maintaining high hygiene standards
● Retail Associate
Klädkällaren – Gothenburg, Sweden
January 2001 – 2003
- Organized clothing displays and ensured merchandise was properly tagged and presented
- Maintained a clean, organized sales floor and provided basic customer service
● Private Home Health Aide
Self-Employed – Queens, NY
February 2024 – Present
- Provided daily support for an elderly client including hygiene, meals, and medication
- Managed doctor appointments and ensured a safe home environment
Education
High School Diploma
Angereds Gymnasiet – Gothenburg, Sweden
1999 – 2001
Skills
- Retail stocking & merchandise presentation
- Customer service & hospitality
- Warehouse support & organization
- Microsoft Word, PowerPoint, and basic computer knowledge
- Multitasking & time management
- Fluent in English and Swedish
- Communication & interpersonal skills