Business Analyst Behavioral Health

Cathleen Todd, LMSW, CAPM

Experienced Behavioral Health Leader CAPM-Certified Project Manager Data-Driven Innovator

Paris, MI 231-***-**** *********@***.*** LinkedIn: linkedin.com/in/cathleentodd8088

Professional Summary

Dynamic behavioral health leader with 25+ years of experience integrating clinical expertise, project leadership, and data analytics to improve healthcare outcomes. CAPM-certified and skilled in regulatory compliance, Medicaid reporting, and cross-functional collaboration. Proven ability to deliver actionable insights that influence executive decision-making and drive process improvement.

Core Competencies

Data & Analytics: Power BI, Excel, Microsoft 365, Google Data Analytics, Data Visualization, Medicaid Reporting

Project & Program Management: CAPM-Certified, CQI (PDSA Model), Strategic Planning, Change Management, Grant Monitoring

Clinical & Leadership: Clinical Supervision, Evidence-Based Practices (CBT, TFCBT, DBT, TREM), Trauma-Informed Care, Team-Based Care

Professional Experience

Database and Reports Coordinator

Mid-State Health Network – Lansing, MI April 2025–Present

- Developed Power BI dashboards to drive data-driven healthcare decision-making across clinical teams.

- Delivered regulatory and internal reports, ensuring alignment with Medicaid and organizational standards.

- Enhanced data integrity through validation processes, improving reliability of insights.

- Processed Medicaid encounter data for timely and compliant submission to the State of Michigan.

- Partnered with leadership to identify trends and optimize service delivery strategies.

Clinical Services Project Manager

Community Mental Health for Central Michigan – Mount Pleasant, MI April 2021–March 2025

- Improved performance metrics by 20% through clinical dashboard and Team-Based Care implementation.

- Led Behavioral Health Home expansion, exceeding funding targets by nearly 100%.

- Reduced fund deficits through strategic cost containment initiatives and sustainable workflow design.

- Spearheaded Microsoft Teams rollout, enhancing remote collaboration during the pandemic.

- Delivered actionable insights through data analysis, influencing executive decisions on Medicaid services.

Clinical Supervisor

Community Mental Health for Central Michigan – Reed City, MI January 2005–April 2021

- Supervised 15 clinicians providing care to individuals with SPMI and SED using evidence-based practices.

- Mentored staff, leading to 30% advancement into leadership roles.

- Transitioned services to telehealth during COVID-19, ensuring care continuity and staff flexibility.

- Contributed to successful EHR implementation and staff adoption initiatives.

- Fostered community partnerships through crisis response and mental health outreach.

Outpatient Therapist

Community Mental Health for Central Michigan – Reed City, MI July 1998–January 2005

- Delivered therapy and crisis services while consistently exceeding 65% productivity targets.

- Maintained clinical compliance through timely documentation and evidence-based treatment planning.

- Led 30+ CISM debriefings supporting students, first responders, and community partners.

Education

Master of Social Work – Case Western Reserve University

Bachelor of Social Work – Ashland University

Certifications & Licensure

• Certified Associate in Project Management (CAPM)

• Licensed Master Social Worker (LMSW)

• Children’s Mental Health Professional (CMHP)

• Qualified Mental Health Professional (QMHP)

Professional Training

• Google Data Analytics Certificate

• Power BI (DataCamp)

• SAMHSA Grant Reviewer Training

• Trauma-Informed Change Management

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