Solutions Architect Customer Service

ALAN ANWER

Senior Dynamics *** Business Central Consultant

SUMMARY

Results-driven Dynamics 365 Business Central Specialist with 12+ years of experience in implementing, customizing, and optimizing ERP solutions for US- based enterprises. Proven expertise in streamlining business operations, reducing costs, and enhancing system efficiency. Adept at leading cross-functional teams and delivering scalable solutions aligned with business goals. 978-***-**** ***********@*****.*** Hartford, CT

SKILLS

Dynamics 365 BC Expertise: Full lifecycle implementation, AL development, extension customization

Core Modules: Financial Management, Inventory Management, Manufacturing, Project Accounting

Advanced Modules: Warehouse Management, Service Management, Jobs Development Tools: AL Language, Visual Studio Code, GitHub Copilot for AL Reporting & Analytics: Power BI, Jet Reports, Excel Templates, Account Schedules

Integration: Azure Logic Apps, API Connections, OData, Web Services Data Migration: RapidStart, Configuration Packages, Data Migration Tool Power Platform: Power Automate (BC connectors), Power Apps, Power Virtual Agents

Database & Performance: SQL Server, Query Optimization, Index Tuning Version Control: Azure DevOps, Git, Branching Strategies Testing & QA: Test Automation, RSAT, Test Toolkit

Upgrade & Maintenance: Upgrade Codeunits, Breaking Changes Analysis Security: Permission Sets, User Groups, Record-Level Security Localization: Tax Engine Setup (Vertex/Avalara), Regulatory Compliance Customization: Event-Based Architecture, Control Add-Ins Manufacturing: Capacity Planning, Routings, Production Orders Retail & Commerce: POS Integration, Item Attributes, Variants Project Management: Agile/Scrum, User Story Mapping, Sprint Planning Training & Adoption: User Workshops, Documentation, Sandbox Environments Troubleshooting: Debugging, Telemetry Analysis, Hotfix Application Dynamics 365 Functional Analyst

Automated financial reporting, reducing month-end close time by 50% using Power Automate.

Migrated 5 legacy systems (QuickBooks/SAP) to D365 BC, saving $500K/year in maintenance.

Redesigned workflows with stakeholders, cutting data errors by 25%. Vertex Systems LLC 2015 – 2019

ERP Implementation Specialist

Deployed Dynamics NAV for 10+ US mid-market firms, improving order fulfillment by 25%.

Resolved 200+ critical issues, maintaining 99.9% SLA compliance. LogiCore Technologies 2012 – 2015

ACHIEVEMENTS

Microsoft MVP (Business Applications) Top Performer Award (TechNova, 2020-21)

Client Excellence Award (Vertex Systems, 2016)

EDUCATION

FAST National University of Computer and Emerging Sciences Bachelor of Science (BS) in Computer Science

WORK EXPERIENCE

Senior Dynamics 365 Consultant

Implemented 15+ D365 BC solutions, improving operational efficiency by 40% via custom AL extensions for finance/inventory.

Led a team of 8 developers to automate supply chain workflows, reducing manual effort by 30%.

Integrated Power BI dashboards with Azure SQL, enabling real-time analytics for 25+ clients.

Trained 100+ users on role-based workflows, ensuring 90% adoption rates. TechNova Solutions Inc 2020 – Present

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