Customer Service Loan Officer
Resume:
EDUCATION
SAMSON UKO
CONTACT
*********@*****.***
**** ****** ***, ****** ** 75036
SKILLS
Attention to Detail: Skilled at accurate
documentation, property condition reporting,
and following precise delivery protocols.
Time Management: Proven ability to
manage tight schedules and route planning
efficiently to meet deadlines.
Reliability & Professionalism: Trusted to
handle sensitive materials, property
inspections, and time-sensitive deliveries
with integrity.
Independent Problem-Solving:
Comfortable working solo in the field,
resolving challenges quickly and
resourcefully.
Communication Skills: Strong written and
verbal communication when interacting
with clients, homeowners, and dispatch
teams.
Tech Proficiency: Experienced with mobile
inspection/reporting tools, GPS routing,
and platforms like Salesforce, CRM
systems, and MS Office.
Adaptability: Thrive in fast-changing
environments and capable of navigating
various neighborhoods, weather
conditions, or client needs.
Customer Service: Friendly, respectful, and
professional in all interactions, enhancing
client trust and satisfaction.
UNIVERSITY OF NORTH TEXAS
Bachelor of Business Administration
2011-2015
WORK EXPERIENCE
PROFILE
I I am a goal-driven and results-oriented professional with a proven background in field operations, time-sensitive logistics, and client-facing service. As the owner and lead photographer of Royal Line Photography, I’ve built and managed a successful business known for its precision, timeliness, and attention to detail—skills that directly translate into the fast-paced demands of medical and courier services. With a strong reputation for delivering consistent, high-quality results, I thrive in roles that require independence, route planning, and critical thinking. I’m known for my organized and strategic approach, whether navigating complex delivery routes, managing secure and HIPAA-compliant logistics, or coordinating high-volume schedules with professionalism.
I bring a strong work ethic, a calm and focused demeanor under pressure, and a commitment to accuracy and communication. I’m eager to apply these strengths in a long-term, impactful role in the medical courier and field service industry. BANK OF AMERICA FINANCIAL SERVICE 2017-2019
Loan Officer
CAPITAL ONE FINANCIAL SERVICE 2014-2017
Loan Officer
2011-2014
AT&T
Small Business Account Manager
Conducts interviews with prospective borrowers in order to analyze Financial and credit data.
Setting and maintaining proper expectation to all parties on the file Ensures exceptional customer service by maintaining thorough knowledge of lending programs
Actively updated account based on changing market, customer conditions, and competitive activity.
Developed, built and nurtured long-term relationships with clients Maintained constant contact with key clients to develop service offering and answer need
Obtaining a complex background in Sales, Customer Service and Product Knowledge.
Driving sales in both heavy and light traffic work environments. Aggressively prospected new business in region
Face to face interaction with Customers as well as cold calling. MAGNOLIA DESIGN CENTER 2009-2011
System Designer / Supervisor
Trained, coached and mentored staff to ensure smooth adoption of the new program. Increased profits by
30% in one year through restructure of business line. Assisted management in driving sales plans and strategies ROYAL LINE PHOTOGRAPHY 2019
Photographer
Bring your brand to life through captivating lifestyle photography High level of post production skill
Creating e-commerce to marketing material
Connecting brands with target audience
Contact this candidate