Security Guard Sales Associate

SHYANNE ROLLOCK-PINNOCK

*** ******* ** ***** 929-***-**** *******.*******@*****.***

EDUCATION

Sullivan Community College

PROFESSIONAL EXPERIENCE

Paraprofessional -New York City Department of Education - Brooklyn, NY (May 2025 - Present) Support classroom safety, organization, and daily engagement activities Help track student progress and assist in academic and behavioral development

Manage student transitions during arrival, dismissal, and breaks WESTHAB - Security Guard - Brooklyn, NY (November 2023 - Present) Monitor client and visitor behavior to ensure safety and compliance with facility policies

Operate magnetometers and x-ray screening systems for access control Maintain detailed incident reports, visitor logs, and daily activity documentation Provide courteous, professional service in high-traffic environments Tiny Scientist - Teachers Assistant -Brooklyn, NY (November 2021 - October 2023) Supported classroom activities, hands-on lessons, and supervision of young learner

Adjusted to a variety of classroom needs and supported diverse learning styles

Promoted a positive and inclusive learning environment Sales Associate -Home Depot - Brooklyn, NY (August 2018 - 2022) Assisted an average of 50+ customers daily in selecting appropriate flooring materials based on budget, needs, and style preferences.

Delivered knowledgeable recommendations on tile, laminate, vinyl, carpet, and hardwood products, increasing customer satisfaction scores.

Proactively monitored low-stock and high-demand SKUs, communicating with replenishment teams to prevent outages.