Administrative Assistant Support, customer support representative

SUMMARY

EDUCATION PROFESSIONAL EXPERIENCE

SKILLS

CERTIFICATIONS

lagos, Nigeria

**********@******.***

GBOLAHAN ADESEGUN +234**********

Administrative Assistant

Reliable and detail-oriented individual with strong communication, organizational, and problem-solving skills. Passionate about helping others and committed to providing positive, solution-focused support. Tech-savvy, quick to learn, and capable of working independently in remote environments while maintaining professionalism and efficiency.

Manage schedules, organize meetings, and coordinate calendars with strong attention to detail.

Communicate effectively through email, phone, and written correspondence in a professional manner.

Prepare, format, and review documents, reports, and spreadsheets with accuracy and efficiency.

Provide reliable administrative support and maintain smooth daily operations in remote or in-office settings.

CasuAurina ltd. 2017 - 2022

Managed calendars, scheduled appointments, and arranged meetings and conferences

Prepared and distributed reports, presentations, and other materials

Handled confidential documents and maintained their proper organization

Coordinated travel arrangements and accommodations for executives and guests

Townend Suites 2022-2024

Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence Deliver responsive and helpful support across multiple channels, including phone, email, and chat.

Communicate clearly and empathetically to understand customer needs and provide effective solutions.

Handle inquiries, complaints, and requests with professionalism, patience, and a customer-first mindset.

Adapt quickly to new tools, systems, and processes in fast-paced and remote work environments.

Science student

2012-2017

Mathematical science

2023-Present

Strong organizational and time-management

skills

Exceptional communication and interpersonal

skills

Ability to work independently and as part of a

team

Detail-oriented and able to handle multiple

tasks simultaneously

Experience in managing budgets and handling

financial documents

Proficient in all Microsoft tools

CRM software

Data entry and Customer support skills (5

years experience

Highschool Diploma

SEO keyword specialist Certification

with Squarespace

Administrative Assistant

Executive Assistant

Customer Support

Chrisland Highschool ikeja

University of Lagos

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